Community resources
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Community resources
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Jira Service Management
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Hello everyone, Our customer can create support task in order to get help, and I did check their settings in order to fix the issue, but the settings was set to "notification on". Our custom...
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I have a number of projects where I need to create the same request type on each of them; rather than going through each one manually, is there a way to use the REST API to create the request type? I...
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Hello, I created test.atlassian.net environment to learn Jira. I am in the role of admin in my company. How can I transfer all the projects or service desk project in Jira we use to the test envir...
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Hi How is the best way to contact Insight scheme fields into Jira SM Portal form? I had made up small Access Insight schema. Rakendus = Product what use can choose. Right now Jira only. ...
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I'm trying to reinstall an app that was previously running and that we uninstalled a few hours ago, but we get this weird issue saying We ran into a little trouble It might just be a hiccup. Some of ...
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Hello, I have all my tasks under 1 project but each task is assigned to a different Organization. I would like to create a two dimensional gadget in which the 'Y Axis' is the Organization and t...
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We are attempting to connect our Service Project with MS Teams as per the instructions in this article: https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-...
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I got error when I tried add request types including attachment file in Chat. It is not possible to add request types including attachment file in Chat? If someone knows, please tell me. Tha...
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Hey All, Can I anyone write the code of JSON for retrieving the Group Members Account ID or Email Address.?
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添付ファイルをフォームに添付するにはどうすればいいですか?
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hi team, JSM-DC: I am using rich filter results in dashboard. i want to show task and subtask hierarchal manner. currently it showing random sequency how i can achieve task and then its...
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JSM-DC: using big picture due to issue security users only see their issues. how to hide other issues under program PFA
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Hey, We have a script that sends GET requests to Tempo using the JIRA REST API. Starting today, we keep getting an Unauthorized error (401). I tried to generate a new token but it didn't help...
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Hi, JSM-DC: I want to delete some values in the custom field but what will happen on the issue view if that value is used on the issue view? Thanks in advance
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how to become a community leader?
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hi i am looking for detail Jira Software reporting and boards manuals to pass ACP 610 Thanks
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JSM-DC: I have created issue security 2 levels I want to use on task but on different conditions. HOW? for exam Task1 created I applied Issue Security level 1 Task 2 created I applied issue ...
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Hi, normally here are all customers are listed, which belong to the project (Screenshot). Since some days all customers except one are gone. Why? Where are they? I didn´t do any changes on this pro...
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How do I bind my own domain name to my product
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Is there an API to add new values to a custom field in a Project? Example: Project: XXX has a custom field called "Supplier". We would like to add values to this field Supplier should have th...
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...f I delete those users from Jira, is it really true that they can't recreate a portal user at all? (a Jira Service Desk user) Is there a correct strategy, such as adding those customers to a group in J...
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Hello Everyone, I have a question regarding 'Search for issues' Filters. Is it possible to create a filter that allows me to only view tickets that have @current user within the comments ...
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Customers are being sent the internal issue link instead of the portal issue link. They are going to the link and being told they do not have access to the issue. This is after a greenfield migratio...
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It is possible to delete the requests and restore the reference number. I have created a new project and to verify that the flows and configurations work correctly I have created test requests...
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I would like to update customer data using Jira API. Does anyone know how? Thanks, Hung
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