Community resources
Community resources
Community resources
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Jira Service Management
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Hi, In my workflow I have used the option "All" statusar. When using this workflow some "random names" are used for this transition "Flytta över till" and "Done". I would like to to...
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I am configuring Insight Discovery and the scanning results are going to the Insight Discovery file system's server, but I would like to save the asset information directly in SQL Database instead of...
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Hello community! I need your help. We are doing an integration outside of jira automation, because we are having performance problems in our instance. This automation consists of copying some attr...
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Hi Team, I am using jira service management in cloud , I want to Below type of dashboard in Jira cloud Jsm project ,Could you please help .
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im trying to get my Project to only send a teams message when an update is made that is not myself. what i have right now doesnt seem to be working, looking for some help, i've attached a photo of wh...
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We have started using the affected services field. In adding our services, we have too many so would like to work on a hierarchy and dependency structure and there seems to be some built in features ...
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Hey Team! I have set up an automation to send a message to a Slack channel when a new issue / ticket is logged. I have managed to pull through the organisation, Issue Summary and descr...
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Hello, I am looking for a plugin that can help us with a good reporting and analytics on jira assets with extensive analytical capabilities
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Hello Team, I would like to customize the CSAT ratings as into 2 responses rather have 5 different. For an example: CSAT response should be either Good or bad. Is this possible? Best Regards, MT...
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When I paste data from Excel into a Jira ticket, it also pastes an image of the cells into the ticket. This is stupid and I never want it to happen. How do I make it stop?
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We've enabled the Board feature in our JSM cloud and for the most part it meets our needs, but one thing we've noticed is that issues with a Done status don't appear unless they're Done within the la...
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Dear Team, I'm keen on discovering Jira Service Management for our IT support needs. Is there a contact person or support mail available in India for scheduling a demo? Thank you
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Hello I need to disable all the customer notifications just for a specific organization. Is that possible without affecting the customer notification for other users/organizat...
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Hello Community Good morning! Creating a report to export the satisfaction survey of an ITSM project in Jira, I managed to get the ratings (stars) but I would also like to be able to extract the use...
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Hello, our customers receive an error message, when they want to share their ticket with other persons (Screenshot 1). Error Message in English Screenshot 2. Normally it works out fine, but s...
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Hey guys. Could you please help me? I created some Request types and within them, there is a default Jira field called "Responsible". I don't want to put anyone in charge of this request type, I wa...
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Hi there. We cannot open Advanced in the Settings tab to turn on the app for specific issue types.
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I'm trying to set up an automation that, when as issue is set to "Pending, it emails me once per day for review. I've figured out the simple: When -> Issue is Transitioned to -> Pending...
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We are trying to migrate from Halp Tp Jira Management Service How to raise tickets from Slack?
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I want to a new button in customer portal view. Some of our workflows include manager approval. So that managers can see all the issues that assigned to them which are waiting for approval. &...
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Hello, Is it possible to create a automation where when our users login on our service management portal, they have the option to create their own Jira account/Jira account for other people....
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Is there any possibility to customize look of attachment field? For example: - add description below the field - modify text inside the field - "Drop files to attach, or browse" T...
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Dears, I am using jira datacenter automation to sent attachement as multipart/form-data How can I achieve this ? BR,
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I have created this automation and double checked couple of times, I want to close solved tickets automatically but for some reason the automation is not triggering even its not running by force...
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Hi All, How to change or edit this "What can we help you with?" line which is showing in help center portal
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Atlassian Community Events
| User | Count |
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| 24 | |
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| Subject | Author | Posted |
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| 3m ago | ||
| October 27, 2025 8:46 PM PDT | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT |