Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I automate a ticket to send a daily email reminder?

Isaac Williams-Matias
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 8, 2024

I'm trying to set up an automation that, when as issue is set to "Pending, it emails me once per day for review. 

I've figured out the simple:

When -> Issue is Transitioned to -> Pending 

Then -> Send Email. 

How can I set this up so it triggers once per day? 

1 answer

3 votes
Rebekka Heilmann (viadee)
Community Champion
January 8, 2024

Hi @Isaac Williams-Matias and welcome to the community.

You would have to change the trigger to "Scheduled", once a day and add a condition in JQL format:

project = xy and status = Pending

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events