How do I automate a ticket to send a daily email reminder?

I'm trying to set up an automation that, when as issue is set to "Pending, it emails me once per day for review.

I've figured out the simple:

When -> Issue is Transitioned to -> Pending

Then -> Send Email.

How can I set this up so it triggers once per day?

1 answer

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3 votes

Hi @Isaac Williams-Matias and welcome to the community.

You would have to change the trigger to "Scheduled", once a day and add a condition in JQL format:

project = xy and status = Pending

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