Why does my Forge Rovo “Jira Issue Analyst” agent fail to detect the project key and work item durin

[Kyross Parakh]

Hello everyone.

I’ve been following the official Forge Rovo guide and videos here: https://developer.atlassian.com/platform/forge/build-a-jira-issue-analyst-rovo-agent/

I carefully followed all the steps and setup instructions, but when I test the agent with an active work item (as the documentation specifies), I consistently encounter the following issue:

“The Rovo agent was not able to locate the project key and work item.”

This happens even when I explicitly provide both the project key and work item.

"Additionally, when I tried to clone the Bitbucket sample project referenced in the documentation, my terminal returned this error:

git@bitbucket.org: Permission denied (publickey). fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists."

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What I’ve Tried to do: 

• Followed the full setup process and examples from the guide.

• Tested with an active Jira work item open.

• Manually specified the project key and work item.

• Attempted to git clone the sample project via the provided Bitbucket URL.

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What I expected as an outcome(s): 

• The agent should recognize the active project key and work item during testing.

• The Bitbucket repository should clone successfully without authentication errors.

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The actual Outcome(s):

• The agent test fails with the message that it cannot locate the project key and work item.

• The repository fails to clone due to the SSH public key permission error.

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Could anyone please clarify:

1. What configuration or context setup is required for the Forge Rovo agent to properly detect the project key and work item during testing?

2. Are there specific permissions or SSH settings needed to access the Bitbucket sample project?

Any guidance or troubleshooting tips would be greatly appreciated, thank you!

[Rik de Valk]

Hi @Kyross Parakh , 

Atlassian hosts 2 community forums: this forum for users and a forum dedicated to developers. 

I'd recommend posting your question on the developer forum. You can find it here: https://community.developer.atlassian.com/ 

Reading the error from your clone command, It seems like you might not have setup a Bitbucket ssh key yet. See https://support.atlassian.com/bitbucket-cloud/docs/set-up-personal-ssh-keys-on-linux/ 

With regards to the project key and work item not being found, that sounds like a permission issue. Have you included the permissions in the manifest? 

permissions: scopes: - read:jira-work

Have a nice day, Rik