Community resources
Community resources
Community resources
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Jira Service Management
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Que tal comunidad, Actualmente me encuentro desarrollando un formulario en JSM el cual consiste que el Usuario solicitante (Informador) solicite acceso a aplicaciones. Es indispensable que el formul...
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For our IT Service Desk in JSM, we're looking for our agents to provide a the Confluence article they used to resolve the issue in a way we can track/analyze the articles. We have the Confluence Sp...
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I'm building out a Schema to track knowledge assets (videos, documents, labs, etc). In the schema, I have 3 sibling Objects -> Knowledge Domain (related product), Use Case, and Knowled...
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These public Github Actions have not been maintained for two years. They are also using a depricated node16. Are you going to update them, or are there any alternatives? atlassian/gajira-login at...
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Today we have two organizations with different domains and different active directory servers, however the teams working in Jira Service Management are mixed among the two domains, and we would like ...
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We have some email domains that are actually Portal only customers. But the JIRA migrator tool keeps transferring them as Users. I can make them as not trusted domain but then I will have to mo...
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I have a request that captures 2 different user fields. When the request is resolved, I have automation that creates an Asset record from the captured data. When I create the record, I want to ...
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Olá, gostaria de saber como é possível eu (responsável e participantes) recebermos notificações de atualizações/retornos nos tickets pelos clientes?
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I'm currently using the Forms functionality on my JSM instance and have a need to export forms as PDFs for printing. When I do this now, it does not show anywhere on the form what this issue key of t...
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Just starting with Jira in the free account. Currently, there are a total of 4 users including myself. Looking at Admin -> Users, I see only 4 users. In Admin -> Billing, it shows "Free...
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I have a user that is loading info into the Asset database in JSM and he wants to control the names of objects that users are adding to certain object types (all lower case and without certain specia...
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Hi! I've been trying to make some web requests with automations when some events happend during the lifetime of an issue (iex, some notes were added). The point here is, when i request somet...
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Hello, I am trying to locate where I may add options to this field in our Jira Service Manager view and our Admin is OOO. We have an existing field that provides us the ability to select an answer ...
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I've managed to change the Customer Portal domain to one more "corporative" so, clients can access using this new name (iex ticketing.company.es/servicedesk/customer/portal) But I'd like to kno...
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JSM Premium is too expensive for what we're trying to do so I cannot take advantage of the Assets in JSM. So, I'm wondering if anyone has attempted to just utilize JWM to keep track of assets (Issue...
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I am trying to collect a count of each brand of computer we have. They are listed in assets. How do I set up an AQL to get this by brand? I am in Data center.
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Hi Community, We're starting to use Assets, and were extremely disappointed to find that there's no app for SCCM integration on the Cloud platform. So we're rolling our own, the SQL used seems...
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Automation rules to send Email notifcations to assignee for Before SLA breach Issues in 2 hra in jir
Hi Guys Automation rules to send Email notifcations to assignee for Before SLA breach Issues in 2 hra in jira clould based on priority for example: if P1 - we have 1hr . so i want t...
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Community, Im looking for the recommended apps for a Kanban Team Im looking for some simple data points i.e Cycle time of a User Story over a 10 days period Cycle Time of a Bug o...
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There is one status "Page go live" and after that there is " Published" when the status is moved to "page go live" the issue will be assigned to content editor and then the content editor will manual...
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I do not see a way for Categories to be fully deleted from Jira. I deleted some from my Work Management project, but they still show up when I group by Categories. Can I or Atlassian remove th...
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Hello, good morning everyone. I have an issue that I can't solve. In Jira Service Management, when a client creates a ticket from an email, and an agent marks it as "waiting," if the client wants to ...
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I have created the automation to push the attachments attached in comments from JSM to JWM and vice versa but it is not working.
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We are upgrading the Jira Application from 8.5 to 9.12, how can we identify the required version of Atlassian market plugins. Where can we find the Atlassian market plugins compatibility with respect...
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I have activated the widget and require one for Spanish and another for English. Please advise on how to proceed. Thank you in advance, kind regards
365 views 0 0 Deleted user April 1, 2024
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