Community resources
Community resources
Community resources
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- Questions
Jira Service Management
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I have two sites, that are linked using an application link. I want an automation or an API that links an issue from Site A to Site B. Right now, I can do it manually, but an automation will be helpf...
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So.. Imagine that I have a lot of cards each one representing a potential customer ( Lead or Prospect ) and those cards have a way passing throug status to become a customer. For each status, someti...
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Is there a way to share knowledge base articles with non-customers without making them public/accessible to anyone with a link? I'm basically looking for the JSM equivalent of a password-prote...
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We are migrating from Salesforce Service Cloud to JSM. I have been able to migrate all the case data(fields, etc.) from Salesforce to JSM via a csv upload. However, the emails and comments on cases i...
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I am confused with the update. Originally it said Dec 9th and now its being extended out to May of 2025. Would that include our project gadgets for our account?
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Buenas Se tiene la posibilidad de restringir la visibilidad de los formularios o bien algunos de ellos, ya sea de forma manual o automática
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Hi Team, Is it possible for any user part or Jira software to access the JSM tkts at least view only access. I follow below suggestion from the link mentioned here but its not working &n...
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I'm getting the below notification whenever I try to invite a new teammate to my project. For context, this is a personal project/hobby that me and my friend decided to use JIRA for in order to stay ...
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Hi Atlassian Community, I’m wondering if it’s possible to connect Atlassian AI Answers with Notion instead of Confluence. We’ve already built a comprehensive knowledge base on Notion and would prefe...
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Hello, I have set up my project to request the satisfaction survey, but it is not reaching the customers. What could be missing? Regards
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On the organizations page the following is Quoted: Add context for your organizations You can now add custom detail fields to your organization profiles and use this information in the issue...
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Hi all, When I'm trying to export issues in the same way I did it weeks ago, started failing last week when I'm trying to export again. I tried in different browsers (Chrome and Edge) and in Private...
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Hi, I defined a simple rule that every week send an email with the list of the open Issues to the Assignee. The List is filtered for a determinated Project. Actually we have 12 assignee to open is...
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Hi Its possible to remove all emails of my domain @sbb-gruppe.de from suppression list? Users are not receiving email notifications! Thanks
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See screen shot.
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Hi All I'm starting to hit the 5000 automation limit. The main culprit is an automation I setup to solve an issue in Jira. When a ticket is created, if the "Organization" field is bla...
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Hello everyone, I have a question regarding the license. We're working with the free plan rn (10 Users) and we're expecting expansion in the team and 5 more will join. So in total we will be 15. Wi...
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I want to implement a SLA "Time to approval" and SLAs measure the time that an issue remains in status A before moving to status B, C or D. Unfortunately, I can't find a way of just measuring from un...
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We are trying to enable sprints in a company owned project, but unable to find the option Backlog on the left hand menu. Not sure what are we missing. Any help please?
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We are trying to create an automation for off boarding that will email 3rd parties asking for accounts to be disabled/deleted etc when a user leaves. Everything works and goes out to the cor...
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Is there a rule I can write that can email me when certain automations are not enabled at a certain time? For example, if X automation is turned off at 3:30 PM on Mondays, send me an email to ...
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We are using Atlassian Guard for the source for Customers (this is populated in turn by Okta). We have added some fields to Customer Detail, which we need to populate, which can be sourced from Okta...
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Hi
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Hi All, Is there a way to edit the below message which pops up when a unregistered user tries to sign up in help center portal. We could not give access.Use another email and try again. &nbs...
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I have an SLA in due date centric format and I want when the SLA was calculated then the same data should be copied in other customized filed which is date and time picker format.
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Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| February 11, 2025 3:50 PM PST | ||
| February 10, 2025 5:31 AM PST | ||
| February 5, 2025 9:31 AM PST | ||
| February 5, 2025 2:08 AM PST | ||
| January 29, 2025 3:29 PM PST |