Community resources
Community resources
Community resources
- Community
- Products
- Jira Service Management
- Questions
Jira Service Management
-
Hello Team, Is there a way to add multiple email domain at one go for below option. Product -> JSM -> Customer Access --> Allow portal only account --> Only allow account creation for c...
-
Hi, I am unable to make the contain "~" show proper results. I use it to search for the domain of an email in the description field. description ~ "domain.com" text in the descrip...
-
We are trying to build a Customer Notification template model for customers and wanted to show the Assignee name alone and not the Approver names in portal. So is there any other v...
-
With Microsoft Teams taking over the company's communications, .jfif images are becoming increasingly common. GIFs, JPGs, and PNGs can be viewed or previewed in Jira, but JFIFs cannot (at least by d...
-
getting 400 bad requset for simple jql query in jira
-
How do you make a report of all users that have access to our jira service desk? We want to ensure that users can see only the projects they are required to see, and to verify their permisions. ...
-
I've added an approval step in the workflow, but there is no option to check "include this step for approval" or whatever it says. There is only the option for properties. What I need is the ticket ...
-
Hello, I am new here and our company is new to Atlassian JIRA, and we are looking at the Asset part of JIRA and to track our IT hardware inventory along with licenses, any thoughts/concerns/ideas/hel...
-
I have two sites, that are linked using an application link. I want an automation or an API that links an issue from Site A to Site B. Right now, I can do it manually, but an automation will be helpf...
-
So.. Imagine that I have a lot of cards each one representing a potential customer ( Lead or Prospect ) and those cards have a way passing throug status to become a customer. For each status, someti...
-
Is there a way to share knowledge base articles with non-customers without making them public/accessible to anyone with a link? I'm basically looking for the JSM equivalent of a password-p...
-
We are migrating from Salesforce Service Cloud to JSM. I have been able to migrate all the case data(fields, etc.) from Salesforce to JSM via a csv upload. However, the emails and comments on cases i...
-
I am confused with the update. Originally it said Dec 9th and now its being extended out to May of 2025. Would that include our project gadgets for our account?
-
Buenas Se tiene la posibilidad de restringir la visibilidad de los formularios o bien algunos de ellos, ya sea de forma manual o automática
-
Hi Team, Is it possible for any user part or Jira software to access the JSM tkts at least view only access. I follow below suggestion from the link mentioned here but its not working &n...
-
I'm getting the below notification whenever I try to invite a new teammate to my project. For context, this is a personal project/hobby that me and my friend decided to use JIRA for in order to stay ...
-
Hi Atlassian Community, I’m wondering if it’s possible to connect Atlassian AI Answers with Notion instead of Confluence. We’ve already built a comprehensive knowledge base on Notion and would prefe...
-
Hello, I have set up my project to request the satisfaction survey, but it is not reaching the customers. What could be missing? Regards
-
On the organizations page the following is Quoted: Add context for your organizations You can now add custom detail fields to your organization profiles and use this information in the issue...
-
Hi all, When I'm trying to export issues in the same way I did it weeks ago, started failing last week when I'm trying to export again. I tried in different browsers (Chrome and Edge) and in Private...
-
Hi, I defined a simple rule that every week send an email with the list of the open Issues to the Assignee. The List is filtered for a determinated Project. Actually we have 12 assignee to open is...
-
Hi Its possible to remove all emails of my domain @sbb-gruppe.de from suppression list? Users are not receiving email notifications! Thanks
-
See screen shot.
-
Hi All I'm starting to hit the 5000 automation limit. The main culprit is an automation I setup to solve an issue in Jira. When a ticket is created, if the "Organization" field is bla...
-
Hello everyone, I have a question regarding the license. We're working with the free plan rn (10 Users) and we're expecting expansion in the team and 5 more will join. So in total we will be 15. Wi...
Atlassian Community Events
| User | Count |
|---|---|
| 37 | |
| 16 | |
| 9 | |
| 9 | |
| 8 | |
| 7 |
| Subject | Author | Posted |
|---|---|---|
| 7 hours ago | ||
| yesterday | ||
| yesterday | ||
| Thursday | ||
| Thursday |