Community resources
Community resources
Community resources
Jira Service Management
-
In my company we use forms to calculate productivity, whe have forms for D+1, D+2... but when a person needs to fill a form in the same day it is not accounted because the 2 forms has the same name.&...
-
Hi All, I am trying to use the Jira automation to edit a multi user picker field. We use Jira Service management and what I would like to do when an issue is updated by a certain member, then a spec...
-
Anyone who knows how often outgoing emails are sent from Jira SM Cloud? That is - if something "trigged" an email from Customer Notifications or Autmation is it sent immediately or are emails sent w...
-
Hi, Been trying to figure this out and tried reading the various different posts and guides but can't seem to get this working so sending up a flare :) My use case is - I have a number of affected...
-
Is it possible to export 500 open Jira service management tickets to an Excel or Google spreadsheet?
-
How to project particular filed (Secondary)while clicking on some filed in jira customer portal form
While clicking on some filed. eg : Yes or no. if we are click on Yes some addidtional field need to came up in below of this field.( For eg: Required backup. fields Yes/No. If we are click on Yes the...
-
Hi, I'm working on a project aiming to produce a material request form for the users, at the time I write this post, the form is pretty simple with just a list containing multiple checkboxes "Dell P...
-
We have recently been cut off from emails from O365 due to basic auth being shut down and now requiring OAuth enabled. I'm trying to add an already generated domain wildcard cert directly in...
-
Hello - Using Dashboard Hub which uses JQL queries - I want to create the total amount of active or 'To Do' tickets right now today or this month, and does not matter when it was created and is assig...
-
Hi, i have case , i make approval in workflow however i have constrained to add user approval example in picture i send : waiting for approval(IT Manager) add 1 user (IT Manager Only) bu...
-
I've googled this but not found any actual info other than older posts, but is there a way to change the SLA for issues already resolved? Scenario: We have a number of issues that has been han...
-
Olá! Boa tarde. Gostaria de saber se tem como abrir vários chamados de uma vez só no JIRA, eu trabalho na empresa pagseguro e preciso abrir 900 chamados com dados do excel, tem como fazer algo assim?...
-
I'd like to create an item on JSM HR Project as a link to JWM HR Projecto, in my case the projcet template is RECRUITMENT. I mean, the idea is to have only one place for customer request all kind of ...
-
Hi, I created a dashboard containing tickets that i would like to document and build a knowledge base articles. I am pulling the tickets from Jira service portal using a label field and other fields...
-
Is opsGenie able to group a same alert issued from several sources? If in a cluster for example, several nodes have a problem with the network, is it possible to group all the alerts into one while ...
- Question
- opsgenie
-
Hi community I am interested in integrating Jira service management with Tufin in order to automate firewall access requests. The idea is to record the firewall rule request in Jira and then pass th...
-
I have a form, created in a simple way, but I want to have conditional fields, for example, if a user chooses an option from the dropdown menu, it shows a text box and if not, it does not show. Is th...
-
Dear Community, I am working on an automation rule to provide feedback emails every week. I used: {{#issues}}{{key}}--{{status.name.toUpperCase()}}--{{"status summary"}} {{/}} which works fine to ...
-
I received an email regarding my complaint to Cryptotab support and I was directed to this platform
-
Hey Team! I set some alerts from New Relic to OpsGenie but they are not being auto-assigned as I thought they should be. This is what I see in the Alert Log Skipping Create alert notification polic...
-
Why is my webhook payload missing values of certain fields from submitted request from service desk?
Hello Community, I have a request form from https://{my-domain}.atlassian/servicedesk/customer/portal/ which is connected to a webhook via pipedream.com where I can see the fields of a submitted ...
-
Thanks.
-
Hi Guys, I have some doubt about Insight. I create one object with a list of employes and departments. a second object with catalog items and a specific bolean attribute called hidden. The idea i...
-
Our external customers are creating tickets in our JSM portal but they're not getting any emails when there are updates to the ticket. What am I missing?
Atlassian Community Events
| User | Count |
|---|---|
| 37 | |
| 17 | |
| 9 | |
| 9 | |
| 8 | |
| 7 |
| Subject | Author | Posted |
|---|---|---|
| 5 hours ago | ||
| 6 hours ago | ||
| 6 hours ago | ||
| Saturday | ||
| Friday |