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Jira Service Management
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What do you mean by Agent Tier:1-3 in Jira for Standard and Premium subscription.
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...z8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600} < Nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1...
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Team We are working on Ticket . Once Ticket resolved - End User will get Five Star rating - IF End user give 1 & 2 Star Rating consider as negative - Here it should automated to Reporter...
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Hey guys! i want to create some simple mapping for our insight from LDAP and another Object type where the data comes from an api import. But what are the conditions to edit the Object ...
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I cannot log in to the Jira Service Management with my company email; it is as though the email has not been correctly registered. Since I have 2 company email addresses (different domains, on...
- Question
- jira-service-management
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Hi, Can some one will help me out on the Workflow status are showing arrow but it would be Buttons. Please find the attached screenshots.
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Hello, I have to implement a REST API call to create an issue in a Jira Service Management project. The issue type I use has the assignee field visible in both Create and Edit/View screens. ...
2,687 views 1 0 Deleted user October 14, 2022 -
Is there any way to change Issue Type if requests are created in Slack using emoji :ticket: ? The default Issue Type is [System] Service request. This needs to be changed.
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Hi, I'm facing an issue I cannot explain/solve. My customers are getting emails were responses from our support team is maculated. We have 2 public* service management projects and 1 that is s...
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Want to know that what is "Service Requests with Aprovals" and "Service Request" and want to know what is the difference between both of them.
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I have a situation where the customer opens a ticket on my JSM for a new Development Project. I cannot create or track the new project on JSM because JSM doesn't have the functionality which Jira Sof...
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Hello Team Atlassian, I hope you are well ! :) I would like to know if it is possible to change the default script on a JWM project. I include a screenshot to be clearer Best regards,
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Hi. Now I can request from slack by using ticket pic and I want to type form from slack. Is it possible? If someone knows, please tell me. Thanks.
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I currently have a working setup where Dynatrace runs a bunch of synthetic monitors and they are tied in to OpsGenie to fire alerts to a Slack channel when the monitors fail. However, given ...
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- opsgenie
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Is it possible to pre-plan and have a recurrent Jira Service Desk Ticket created automatically? We need to check our server on a regular basis.
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I am going to integration insight rest api with my Jira app. In this case i was trying to hit the endpoint from the browser, which is giving 404 http://host:port/context/rest/insight/api-ve...
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Hello to all! I need make monthly reports by created time ticket, but I can't find how do it by hours in filters. By exemple: I need between 8-10h, 10-12h, 12-14h, 14-16h, 16-18h and 18-8h, daily,...
256 views 0 0 Deleted user October 14, 2022 -
Hello. I would like to customize the filtered results column for each filter, but I don't know how. If I change the column of results for one filter, the columns of results for the other filters ch...
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Hello, Are there any problems, upgrades, or maintenance for the Jira Cloud app in MS teams because many of our employees cannot add the application due to "Something went wrong. Please...
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Hi, Can some will help me out in JSM i want to modify Reporter field name to "Created by" Reporter behavior is if we are creating any request then who is going to raise a request his/her name sho...
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Hi, Can some one will help me out how to create Linked issues custom field in JSM. Linked issues field will show only list of previous issues. it is already available in Jira but i want to keep onl...
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Is there any discussion around creating an IQL add-on similar to the JQL add-on in Google Sheets? Our organization uses this add-on a lot and I could see the IQL version would be just as handy ...
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My company really just started using JIRA. Does JIRA have capability to be integrated with Batch Scheduling programs (like Tidal Automation) for job failure incident tracking?
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- jira-service-management
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I have enabled slack integration but that will go to a particular channel and not the creator of the ticket. My ask here is to trigger a project once another project is transitioned to COMPLETED. I...
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Hi There In Jira Service Management I would like to use one of the additional fields in a ticket to add in the requesters asset. This needs to be extracted from an integration (possibly REST API) fr...
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| Tuesday | ||
| August 12, 2025 8:27 AM PDT | ||
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