Community resources
Community resources
Community resources
Jira Service Management
-
are Passwords are not hard-coded into the application or stored in batch files ? regardless of hosting option .
- Question
- cloud
- data-center
- jira-service-management
-
User data ( including passwords) stored in a separate database (schema) that can be managed separate
Is User data ( including passwords) stored in a separate database (schema) that can be managed separately ? Regardless of the hosting option .
- Question
- cloud
- data-center
- jira-service-management
-
We have a client that would like to send emails to our JSM instance for a specific project which would create a ticket and be automatically assigned to a specific team. The Client has way too many pe...
-
"Configured Mail Folder not found The connection is no longer open, messages marked as deleted will not be purged from the remote server: outlook.office365.com until the next run." How Can ...
-
Hi Everyone! I was wondering if anybody knew of a smart value or condition that would be able to differentiate whether a comment was added to a ticket through email, or whether it was ...
-
I am modifying a request type. I wish to make Due date a required field, and to show it in the issue view. This permission is available (schedule issues) in the project to all the project's roles. ...
-
Hello, I would like to have a report created per a JSM project agent based on the "Time Spent" system field. Is it possible to have this report without purchasing an app for JSM? Thank you.
-
On tickets it is possible to set the security level so only authorized people are allowed to see the ticket. I am looking for the samen option on assets, so that only authorized people can see and ca...
-
I have Approval system in my Jira Work flow and I integrated Zendesk with Jira but some how When I close ticket I am not able to see Approve/Decline option in Zendesk Ticket, in Same Ticket I...
-
Hi! One of our users cannot access the JSM project, he can see the project in all available projects, but when clicking it and loading the page It's white. He is a member of JSM and member of th...
-
Minimum password age is set to X number of days so that passwords must not be changed until they are more than X days old? is this feature available in Jira regardless of the hosting option ?&n...
- Question
- cloud
- data-center
- jira-service-management
-
in Jira service management regardless of the hosting option are Passwords or credential information cached ? or not cached ?
- Question
- cloud
- data-center
- jira-service-management
-
Dears, I have Jira Service desk version 5.4.1 and I have Asset Module and I need to import our configurations Iteams from sheet. How can I do this in more easy way thanks in...
-
Destinatários copiados pelo cliente não estão sendo replicados para o JIRA. obs: o cliente envia um e-mail para criar o chamado com algumas pessoas em copia porém ao abrir o chamado as pessoas que e...
-
This workaround is intended to people that would like to set up an “Alert Notification” whenever a specific issue queue has reached a certain threshold. We will make use of Automation For Jira, JQL, ...
-
Hi I am trying to update the Approvers groups based on a Multiselect custom field when the Issues is created. I have a field name called "Product Name" and it is Multiselect type. It has 5 ...
-
jira.field.resolution.exclude is used to Disable a particular resolution on a status - For example, if you want to disable the “Duplicate” resolution on a transition. This will make the resoluti...
-
is there a feature or plug in that would help add on the options already available on a custom field , no matter what the custom field type is ?
- Question
- cloud
- data-center
- jira-service-management
-
Hi, Can some will help me out how to remove the Status "All subtasks are not Ready for Approval" Please find the below screenshot. where can i check this extra status i want to remove this one...
-
Hi There, I'm looking to edit the automated replies we send to customers from our support Jira account. We have a request type under 'Add new user' - I'm wondering if it is possible to create...
-
Is it possible to use external import for us to sync data from okta going to insight? If possible, how can we do that?
-
I'm trying to create an automation rule which would copy a URL link from the description field and paste it into a custom field (custom field type: URL field). Use case: Some of our clients do not...
-
Are there any Managed Services Providers (MSP) out there who are using Jira Service Management to support external customers in a B2B environment? Based on a review of the product documentation, the...
-
Dear all, We have a customer who is using Jira cloud internally. They actually need to create a new service portal in order that their own customers can submit request from that portal only. As th...
-
Hi There, I am trying to find a way to approve Jira tickets via Slack. I put in an automation rule in Jira that triggers a notification to Slack with the link to approve/decline a request. I'd...
Related collections
Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| February 11, 2025 3:50 PM PST | ||
| February 10, 2025 9:06 AM PST | ||
| February 10, 2025 5:31 AM PST | ||
| February 5, 2025 9:31 AM PST |