Community resources
Community resources
Community resources
Jira Service Management
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Hi, I have an issue with JSM Project as I'm trying to grant access to users with no license. Within the projects settings, I've added my personal e-mail address as a Service Desk Customer b...
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Hello, We are currently looking into the possibility of using Jira Service Management in the Data Center version. Is it possible that assigned task types can be changed during processing and thus a...
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Hello everyone! Could you please advise on how to stop scammers from creating dozens of tickets via script? Thanks!
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I want to design a project for service management with my own necessary fields. How can we do that?
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I am an admin for a Jira project at Team level. I wish to have a Board with status Todo till Done. I wish to have another Board from Done till Released to Production with different workflow set. ...
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Hi Everyone! I need to add a new user. Invited him under Administration/Directory/Users; everything is like with our other users. Once the invite had been sent out, he confirmed it via the link re...
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Hello to all I know that the Embed a widget feature exists in the jira cloud , but I want to know if I can use the Embed a widget feature in the jira data center?
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Hi ApplicationUser has prop "directoryID" and we can check what is it directory - local or any other catalog But Group hasn't this prop How we can get catalog of group Jira? Without select by tabl...
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I want to find the plug-in tool tracking the different project's workflow in the same place. In another word, we can track the big picture of a number of projects we are concerned about. anyone knows...
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Hello all, we're using the Jira Service Management in the cloud. I have added an external partner to a project and would like to hide the internal comments from him. I only managed to avoid th...
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I recently upgraded my OnePlus 7 Pro to Android 12, and I am experiencing an issue as follows: I use the Opsgenie app, which has the appropriate permissions to bypass the "Do Not Disturb" mode (altho...
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Hey everyone, we tried using the issue collector on one of our websites but jquery gets blocked by almost all Adblockers and since everyone uses them, not really helpful. Is there a prebuilt workar...
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Hi there, we are planning to rollout a jira service desk (it and facility management) to nearly 200 employees. We even want them to use third-party-apps like choosing their asset while creatin...
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I am working on Post-Incident Review, and want to export the details to PDF, but how can I add more fields to it -- to the Incident Summary Export Page? (see screenshot below on comments) &n...
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It looks like it may not be possible without a third-party solution but figured I'd ask the community. It would be really nice to have custom notifications for the Admins/Agents just like we...
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I have multiple asset with same FQDN and Name and some attribute ,I want to bulk delete the same asset from the schema how can i do it ,, I know the process to do the same in jira datacenter but how...
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Hi. I want to get REST Endpoint of screen by using REST API. How can I get REST Endpoint of screen by using REST API?
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Hello, I am testing the Jira plugin, Alert Catcher to integrate Jira and Zabbix. I purchase the licence but to view it I need to insert Server ID instance of Alert Catcher, can someone assist on how...
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Hello, I am able to query on inbound references for my "User" object group. Each user has multiple assets from the "Hardware" object group. I want to send an email us...
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In JSM Data Center 5.4.3 OK bear with me. I have object types for my Models that will be use with my inventory I have inventory objects that use a Model object attribute I would like to make an a...
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Trying to add someone as reporter but when i put in their email they do not show up.
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Question, If I put the reporter field to be set to a customer, will it show up as an item that is trackable in his portal login area ? Will it show up in any different way because he didn't ...
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We have tickets that become 'child tickets' of other issues. When issues are linked as child tickets we need to bring over their request participants from one issue from another. With the set up in t...
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Automation: Is it possible to add a comment with Automation without triggering an notification email
I use JEMHC for outbound emails because it has this feature: JEMHC can add the body of the outbound email as a comment and not trigger a comment email. Is there a way to do this with Automation?&nbs...
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Hello, On Placker how can I make a project marked as "Pending"or "Started"? I only see Open and Completed
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Atlassian Community Events
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| May 29, 2025 11:41 AM PDT | ||
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| February 19, 2025 3:28 PM PST |