...ustomer Locations as Services and set the various teams as Responders on the services. The problem is I can't figure out the JSON to select the matching Service. Scenario: Customer A has selected b...
...step deeper to fill in the system Affected services field when the selected Asset(s) have a Service reference in Assets. The custom field picks from a custom Assets schema that has an object a...
Hi there, lately I'm into the service catalog management topic a lot (again). Formerly we started to create the IT services as objects within Assets. The big advantage was that we were able to add a...
When I integrated JSM and Opsgenie, my existing services in Opsgenie did not sync to my JSM. Has anyone ran into this issue? I can make a service in JSM and it will show in Opsgenie. H...
Hello Atlassian Community! I encountered a problem while setting up Services in JSM project. I can create a new Service, name it and set tier but when it comes to choosing Service Owners it says t...
Hi All, I want to use "Services objects" in JSM to store information about the various services that we support or use in our systems. However, we do not use Opsgenie we use other non-integrated a...
Can I pick and choose which services show up when reporting a system problem?
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