Community resources
Community resources
Community resources
Jira Service Management
-
We have an automation that auto links issues based on comments made. It checks if if the format of what has been commented matches our ID formatting. . Then links the issue(s) Now this works f...
-
Seit der Erstellung unseres neuen Workflows, erhalten die Kunden keine Benachrichtigungen mehr über abgeschlossene Tickets oder Statusänderungen. Leider habe ich diese Funktion noch ni...
-
Hi, Our Project Mangement Office is looking for how to use Jira to manage multiple projects, with dependencies, resources, risks, timeline, customizable to our own needs. There may be many prod...
-
We have found this documentation and have added these detail fields under the organizations: https://support.atlassian.com/jira-service-management-cloud/docs/manage-organization-detail-fields/ &nbs...
-
Situation: We have an external supplier who need access as agent to a ITSM project, but only that. Done so far: Added user to an Azure AD group (which we use for access to all Atlassian products) ...
-
We are having a customized web item in issue view screen, on click on that thousands of records have to fetched through the AJAX call and it is taking time for loading these many records. And hence w...
-
Hello everyone! I hope you are having a blessed day. I was actually a JIRA Cloud adminstrator serveral years ago , and since our in-house JIRA admin left our organization, I will be temporarily taki...
-
i have a 3 cascading fields in JSM. is there a way to display different cascading field based on what i select in the dropdown above the cascading field. for example i have a dropdown with 1...
-
There was a problem accessing this content Check your network connection and try again, or contact your administrator for help. The above error code is displayed. The switch destination is...
-
I have a customer that wants to set the approver's field with an insight attribute using Automation. For example: Application has an attribute of Approval Group in Asset schema 1. The Approval Gro...
-
Good afternoon Could you help me by indicating how I can graph or view the resolution time of an incident in lists, we review this by week and month but I found that a time can be assigned in the Wo...
-
Hi there, Not sure if this is possible but I am hoping that on a portal form I can select a group name from a drop down list and then have a second one that allows me to select the users from that g...
-
I am working to create a custom 'Who's On-call' widget for opsgenie similar to this: https://demo.pagerbeauty.sergii.org/v1/schedules/PDUQGYJ.html - Specifically I'm stuck creating the 'From' an...
-
I have one JSM project for 3 different products. In the request form, the user specifies which product they have a question for by specifying a component. When they type the request summary, i...
-
Is this possible in Jira and if it is, how would I achieve it? If the ticket is in the "waiting for customer" or "pending" state for more than a week and the last comment is one of the possib...
-
Is it possible to edit the decription 'Raise this request on behalf of' on the portal. I want more explanation to the portal-user which email address they can use if they are forom outside the compan...
-
Most of my customers create requests by sending emails and the entire communication is done through emails. However, they are also able to view the request in the help center, where they can t...
-
Hi. I want to create a rule that will automate populating an issue with a specific Component when a specific Request Type is submitted. Is this possible? I got as far as sett...
-
Is there a way to hide the "notifications on/off" button in the help center? If it's not possible, is there any way for me to know if the customer has disabled notification...
-
When updating or creating assets with a date via the REST api I receive the following error. Your code had an error! Traceback (most recent call last): File "<string>", line 110, in the_functi...
-
Hello, We send multiple alerts from different sources into Ops-Genie and one of the source is GCP stackdriver. We have created multiple alerting policies in GCP and integrated it using GCP Stackdrive...
- Question
- opsgenie
-
Hi I am pretty new to Jira scripting and have a small issue. I have a field that I would like to copy the contents into another custom field when the form opens. Copy from: Live Text created as a ...
-
Hi While Trying for the Asset Import Using Rest API , I am getting the following Error in response {"errorMessages":[],"errors":{"name":"rlabs.insight.i18n.constraint.violation.ReferenceType...
-
is there any free plugins to implement jira SSO feature using keyclock with SAML? Tried using mini orange plugin. https://www.miniorange.com/iam/login-with-external-idp/configure-keyclo...
-
We are having a big, actively used project with lots of settings, shared with many customers (company -based/JSM). When creating project, we want to choose an option to USE settings from this projec...
Atlassian Community Events
| User | Count |
|---|---|
| 37 | |
| 16 | |
| 9 | |
| 9 | |
| 8 | |
| 7 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| Friday | ||
| Thursday | ||
| Thursday | ||
| Tuesday |