A pop-up survey could appear while you're here--curious what it's for? Click here to learn more!
×Community resources
Community resources
Jira Service Management
-
As our admins are working on projects we are constantly being asked to log-in repeatedly. Is there a setting that we can adjust to stop this from happening?
-
Our organization would like to add our logo to the export and format the export so it can be shared without having to edit it after export. Is any of this possible?
-
Dear JSM community I started 2 days ago to look into the REST API, but now I am stuck to use / extract the payload of my GET ISSUE request. I have established for testing a very simple automation r...
-
I want to create an SLA using other fields like Tag, Component, Impact, Severity whatever field I decide cuz I have the following problem: I want to create an Incident which have &...
-
If a linked issue is "blocked by" the current issue why would it need to be done/deployed to close the current issue. We are trying to create dependencies by using blocks and blocked by. It d...
-
Does anyone know the additional features we are going to get from the new Jira import Wizard? Can attachments be moved more easily?
-
Hi Team, We are migrating customers from one instance to other instance. There are about 1000+ customers and we are unable to extract them to migrate. Any suggestions or alternate opti...
-
I just started using Jira and I am trying to setup some automation to help my team out. I want to setup some automation to automatically email (We already have email through Jira setup) the people at...
-
I have a form called OT access. It has following field, Employee First name, last name, Phone number, company name. When someone raise a request using this OT access form, the ticket summary s...
-
We have a company email that was linked to a customer but that was not supposed to happen as the email is used by all customers. The problem is, when a different organization raises an issue, the com...
-
Hello fellow Jira experts, we're currently in the process of establishing our first Jira Service Management (JSM) instance for IT and are seeking general project guidance from the community. We would...
-
When a Incident or ticket is created in JIRA Service management it generates an OpsGenie alert. how do i embed a JSM Incident ticket link into the OPSgenie alert message.
- Question
- opsgenie
-
My service desk agents primarily use workflow screens to transition issues. Every workflow step has a specific screen associated that has particular fields that are required for that step. This drama...
-
Our team is using the data center free trial and is looking through the settings and realizing that we don't see an export option available like the back up option in the cloud version. Is there way ...
-
We have a project in Jira Work Management where I would need to create some tickets for some of our end-users. How do I create a ticket that is linked to a specific project? I don't want to c...
-
Good afternoon: I need to do an automation, to check based on a radio button with two options, one to attach a file and the other to write in several text fields; How can I check if they have filled...
-
Hi there, I saw in this article that we can add one custom email. Is this correct in all cases?? While we will be using the portal and hopefully direct email will decrease, we'd still like to...
-
I have team managed project with fields that linked to the fields in Proforma. For the dropdown options, if I update the Jira field to include another option and save the change, it drops the links f...
-
Hello Team, I have installed the Jira Cloud into MS Teams, however the Connector option is not available. I also see a very few options in the Jira Bot. My requirement is that whenever I set up an a...
-
課題を担当者に割り当てようとすると以下のエラーが出ます。 お手数ですが解消方法をご教示いただけますでしょうか
-
We have a set up an access request form in sandbox that will come through our portal. Depending on which team the request comes from there should be a different approver of the form submitted. Is th...
-
I am creating a jsm form where users can submit assets, you are not allowed to use create object when the unique field already exists. So i added If Step and a for each smart value to then go into th...
-
Anyone have any advice on how to manually analyze the add-ons on a cloud instance or, know of an app that would pull app useage info for cloud?
-
Hello community, I am having the issue that people in the organization are creating sub-organizations without realizing it, and when I try to delete them, I can't because it keeps saying they have p...
-
I have a list of 20 locations that I need to check once a quarter I create the task then I want one sub task for each location is there a way to feed automation the list or do I need to...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 22 | |
| 11 | |
| 10 | |
| 9 | |
| 7 | |
| 3 |
| Subject | Author | Posted |
|---|---|---|
| 37m ago | ||
| 11 hours ago | ||
| 13 hours ago | ||
| yesterday | ||
| yesterday |