Community resources
Community resources
Community resources
Jira Service Management
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Our team does not want to receive interactive phone calls through OpsGenie (the functionality is really bad, slow to connect, difficult to hear, leaves everyone frustrated, and often results in the w...
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I know I can use for example {{issue.key}} but if I have a custom field for the subtask, what would be the smart value for it? I tried a few things with no success: {{fieldname}} {{issue.subtask.f...
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Hi, By default all alerts are sent to a slack channel from OpsGenie irrespective of the priority of the alert. How can we setup multiple channels e.g. slack/email etc. and route the alert to a chann...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I have an app I've been building that currently is in the issue panel, It has a button that causes an Api call to create a Jira asset object. The problem is that while it works exactly as inte...
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...nclude_subdomains": true, "max_age": 600}', 'Nel': '{"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}', 'Transfer-Encoding': 'chunked'} response text = {"e...
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puedo integrar Confluence con InsighT CMDB?
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Tengo un proyecto en Jira Service, el cuál, requiero migrar a otro Jira donde estoy centralizando toda la información pero quiero conservar TODA la trazabilidad con sus adjuntos y demás. ¿Cómo...
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Hi guys, please help me ..... I only need 1 approver for my request but ..by default it appears that 3 approvals are pending...I followed the steps: project settings/workflows/edit service request/c...
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Good afternoon all, I am struggling with an automation rule that results in success however the action I am hoping to perform is not really happening. Here is what I am trying to achieve. If a sub-t...
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Hello! I'm trying to create an automation rule that will update the status of an issue to that of a linked issue. Both issues are in the same project. Example: Issue 1 is create...
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Please see screenshot. Mobile app does have option for "New issues" under PUSH NOTIFICATIONS, but after testing this for my project, this does not send a push notification to my phone with the Jira a...
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I'm trying to create a system to automatically assign items to a user based on who has the least amount of assigned items. Below I have the post function and the result of the dumps. It seems like th...
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Hi. Let's say I have a task with a form attached (linked to Jira fields) that, when created, creates five or so sub-tasks. The task is put into a specific status; let's call it a work in progress. B...
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Hello, I wonder if there's a way to assign queues to specific groups, teams or roles. i.e. Have 1 team working viewing only their requests and another team seeing only th...
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Hi Jira Community, I am implementing an automation rule that will send an HTTP request to a PHP script. Currently, I am using the command "file_get_contents('php://input')" to capture ...
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When looking at "Change" request type I can see : Issue Type "Invalid Issue Type" and Workflow "Invalid Workflow" messages When I hover the mouse over these I get the messages: "This issue typ...
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Hi, I am trying to set the start date field based on some other parameter: {{now.withYear(2024).withMonth(1).withDayOfMonth(15).plusDays(issue.Start PI)}} The above works great, bu...
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...here customer attributes reflect true. for example All issues where Reporter's location is emea for example All issues where department is sales Any advice is appreciated, Sean
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Hi guys, in the jira personal notification settings, it is stated that " Default notification settings apply across your projects. These can be overridden by your email preferences o...
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Hi, Wondering if anyone has problem logging into Opsgenie from Opera browser. My observations: 1. It works from incognito mode, which would imply it may be some sort of cookie or cache issue. Tried...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I need an Automation rule for copy a Value from One Issue to Another Issue. Story: Project: Demo Issue Type(All Standard Issue type) : Alpha(Parent) Beta Gamma Delta Zeta Now comin...
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I'm not sure I'll be able to phrase this correctly to properly convey my meaning but I'll give it my best shot. Hopefully someone can help me because this is confusing me quite a lot. If you want to...
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I have a team of 10 members and I have paid subscription of Jira. One of the team member is leaving the organization and I need to change this member with a new member. Can I do it?
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Hi All, I have looked everywhere and i feel like i have tried everything to do this. Tickets for this project (which is a Team Managed Project) will need to be due x days from live date. We n...
- Question
- cloud
- jira-cloud
- team-managed-projects
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My consulting company is using Jira Service Management (JSM) and Jira Cloud for both customer support and project/task management. Instead of creating a project for each customer, I am trying to use ...
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