Community resources
Community resources
Community resources
Jira Service Management
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Jira Administration, System, Automation Rules bölümünden Onaylayanlar alanına birden çok kişi eklediğimde her birinin onayının verilmesini gerektiriyor. Kişileri yada kuralına göre nasıl tanım...
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Hi, we would like to maintain our OpsGenie configuration using https://www.pulumi.com/docs/intro/cloud-providers/opsgenie/ ran from our Bitbucket pipelines. We would also like to avoid...
- Question
- opsgenie
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Jira Administration, System, Automation Rules bölümünden Onaylayanlar alanına birden çok kişi eklediğimde her birinin onayının verilmesini gerektiriyor. Kişileri yada kuralına göre nasıl tanım...
- Question
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IS there the posibility of send a sms to a Phone number in JIra Service Management? CLoud
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Hi experts, I'm trying to access the alertlist from Microfocus Service Manager. I'm using javascript to do that. Certificates and all the proxy stuff checks out by now but I'm still struglin...
- Question
- compression
- json
- opsgenie
- rest-api
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Hi everyone, I was wondering if it is possible to use smart values to link to a Jira issue on a remote instance. We have Jira Service Desk cloud, and we have an on premises Jira instance. We are a...
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In the Manage Subscriptions section, I can see I am at the max Agents count for a free plan. Funny thing is as many view and filters I go through, I can't find a way to see who the agents are. I can ...
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So we got 5 different projects, where the clients can create a ticket and report a problem. Now we want to be better organized, so we would like have a another project, where all the tickets of the 5...
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We're looking to implement Jira Service Management: one of current SLAs is "by the end of the next business day", which means it's not a fixed number of business hours from when the request is create...
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Hi , We have enabled SSL using AWS Load balancer and accessing jira using appropriate FQDN. Now what setting accordingly we need to change it in <Jirahomedirectory>\conf\server.xml. As we are...
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Hi All, I would like to seek for help regarding of due date notification trigger reminder send automatically via email instead manually search for due date. Below is the screenshot Please ...
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Trialling Jira Service Management and it's already annoyed me enough to stay with our current system. In Projects/ITSM project/Project settings, I'm trying to delete the project and it's...
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Hello, we are using the Tempo for Cloud App and the trial will expire in a few days. Is it possible to buy it now before the Demo ends?
1,408 views 2 0 Deleted user July 5, 2021 -
hello guys I want to restrict the access on Generating/viewing a report in a board. that only people with specific project role (or any solution) can see it. it would be great if you coul...
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Use case is retrieve all request endpoint data trough REST-API. (Endpoint GET /rest/servicedeskapi/request documentation below). Problem is that endpoint will not expose all data because of calling u...
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Guys, What JQL query I use to see all storys linked to a particular feature in board swimlane. Basically I want to create swiimlane same as default EPIC swimlane but for Features.
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I understand that if all incoming emails are to be processed by Jira, users should not check the normal inbox via outlook for the reason Jira only processes emails that are UNREAD. If the user reads ...
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I have access admin but i can't access to my users, because I neet permise What I can do?
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Hi All, We are using JIRA Service Desk Management for client issues and confluence for creating knowledge articles. When I try to create a KB article from within a JIRA Issue, it gives me o...
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I am struggling with finding the proper way to configure SSL for a JIRA Service Management Data Center implementation. I did find a guide on how to do this for the JIRA product itself, ...
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Dear Community I've got the following case: there're three customer portals created within Jira Service Management. All of them are surfacing the same clients base. However after some conside...
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I want to ask every one of our staff 3-5 questions that allow them to answer in short or long paragraphs.
906 views 3 0 Deleted user July 5, 2021 -
We are migrating our curreny Jira Server instance to Cloud and one critical component that we are looking at is reimplementing Insight Discovery to cloud. We are checking ways how will be the p...
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Hello Community, Good morning! In recent weeks in my Service Desk projects the priority field came empty, previously this field was filled automatically without the need for automation or configurat...
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Hi, I have a question regarding the follow-up with the customer. I try to answer the customer by sending him an attachment but it is not possible. Is there an option to do this?
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