Jira Service Management

I want my name to be at the end of each answer, my job title and my company logo, but I don't know how to add that. Can someone help me?

• Question
• cloud
• jira-service-management

...TTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/> --> &l...

• Question
• jira-service-management
• jira-service-management-server
• server

Hi,   Is there a way to view history or logs of any users, admin included to see if they view certain projects/tickets? This is for security as there are private information in certain project...

• Question
• cloud
• jira-service-management

We're having an issue reported by someone who submitted tickets to one of our service desks that they're not getting notifications. We thought it would be a good idea to allow them to see all tickets...

• Question
• cloud
• jira-service-desk
• jira-service-management

Hi there Folks.  I would like to ask a question if there is a way to integrate our Cloud JIRA with Digital Shadows?  Is there any add-on or API for this? (Not the one for the server).&nbs...

• Question
• cloud
• jira-service-management

My Jira Core says I can paste a license but my Jira Software Starter license doesn't work.  Assuming I need a different license but not sure where to look.

• Question
• jira-service-management
• jira-service-management-server
• server

I need to update the settings of our JIRA Platform in a way that when an automation runs, the system will not send an internal email to agents and admins. The team gets bombarded since we have a lot ...

• Question
• atl-orange
• automation
• cloud
• jira
• jira-service-management
• +1 more tag...

Hello, I have created an automated response to reply to/acknowledge the customer when a Sev 4 is created.  It current generates as son as the ticket is created.  How can I delay this autom...

• Question
• cloud
• jira-service-management

For DC plugins, there are annual reviews and users are able to fill up the details via a form in https://data-center-ecosystem.atlassian.net/servicedesk https://developer.atlassian.com/plat...

• Question
• cloud
• jira-service-management

Hello everyone I want to make a custom field, where certain clients will be indicated, and give access to view task by field type Request participants. How to do it? I need to make that certai...

• Question
• cloud
• jira-service-management

Hello Guys, I have a service desk type project which has a user picker field on one of request form, in general its working fine for all of us, but for some users its showing up as text field. What...

• Question
• jira-service-desk
• jira-service-desk-server
• jira-service-management-server

Why Comment is not visible after Bulk update operation?   I did a Bulk operation and add a Comment but when Bulk update is done, Comment added during bulk operation is not visible in issue?

• Question
• jira-service-management
• jira-service-management-server
• server

Hi, currently, if I am a customer of Organisation A, I am able to see the service project of another Organisation (Organisation B) in the help center. See screenshot. How do I disallow this and make ...

• Question
• cloud
• jira-service-management

" Team API Keys are not authorized to perform this action"

• Question
• opsgenie
• cloud

I am following the instructions of  Integrate Opsgenie with Microsoft Teams V2   When I click on step 1 - Go to Opsgenie's Microsoft Teams Integration page. I get the fol...

• Question
• ms-teams
• opsgenie

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• Question
• cloud
• image
• jira-service-management
• profile

Hi  I imported my JIRA Database into our BI tool. It showed the JIRA tables (Issues & Projects) and a lot of fields including several custom fields created. But others such as (Organization...

• Question
• amazon-quicksight
• cloud
• jira-service-management

HI, My customer having a problem when trying to login to Help Center, after login using SSO it always redirect my customer to help center login page again and so on

• Question
• cloud
• jira-service-management

I recently got a message: "At the current rate you will exceed your monthly execution limit. Upgrade your plan to increase your limit and continue automating. Upgrade"    And I'm try...

• Question
• cloud
• jira-service-management

Hi Community, I would like to know if it is possible to sort Articles within a Category. We would like to organize articles in a specific way in our support portal, but it looks like I only have th...

• Question
• category
• cloud
• jira-service-management
• sort

Hello,   We have transitioned into using jsm and an issue is if users dont properly place the ticket with affected services and simply email a ticket/issue it cannot be sorted properly.  ...

• Question
• cloud
• jira-service-management
• queue

Attempting to create a Kanban Board from an existing saved filter.  I get the error message shown in the screenshot below: It's not allowing me to assign the saved filter.

• Question
• cloud
• jira-service-management

Hi there,   Could you please confirm the latest version of Jira Service Management , as I saw 4.16? The same for Jira Software and Jira Confluence   Thank you in advance,   Rega...

• Question
• cloud
• jira-service-management

I am seeing the following message and I can't get the widget code. I have double-checked that the project role has all the listed permissions. The only difference I noticed is that the error message ...

• Question
• cloud
• jira-service-management

I am working on scheduling recurring tasks each month in Jira using automation...the task would be create the first business day of the month, Due date the first business day at or after the 15th. th...

• Question
• cloud
• jira-service-management