We're moving! The community forums are migrating to a new platform on September 22. Learn more
×Community resources
Community resources
Community resources
Jira Service Management
-
Team...I am trying to allow others within our group to open Jira support tickets but it appears you need to be an Admin...is that a project Admin or site Admin ....what are requirements to open a Jir...
-
Hi! For some odd reason, the Jira Integration on Intercom is not generating an internal note (on the Intercom conversation) when there's a new comment/update to a linked Jira ticket. &n...
-
Hello everyone, I'm trying to make automation for edit value for "Component" field. My case is to add the extra component if the filed doesn't have it for concrete issue type. I'm trying to use thi...
-
As a form builder I would like to control the usage of the Send/Cancel buttons when a user is filling out a form. For example, I have a comprehensive form with dynamic sections that contain req...
-
Tenho um quadro de equipe que nĆ£o foi feito por mim e nĆ£o consigo colocar esse quadro em kanban, e todos da equipe visualizam dessa forma. Onde posso alterar essa opĆ§Ć£o (visto que estou como adm e nĆ£...
-
We are running JSM and Jira server, hosted in Eficode Cloud. For Internal IT issues, it is not helpful to have a Comment internally button where Comments shows up only in Jira, and a Sha...
-
Hi community, Testing Insight and need to enter data manually. How can i do this; Thank you.
-
Is there a definition in the Jira Service Management (Cloud) automation rules that iterates up to arbitrary conditions? There is a conditional expression, but it seems that there is no iterative proc...
-
Hello, I need select a project "X" and get data about time elapsed between the ticket are registered in Jira till first comment. How to write SQL code? select * from jiraissue, ...
510 views 3 1 Deleted user January 26, 2022 -
Hi, In an automation rule I want to use a JQL that checks for request type and also whether an InsightObject is linked to open issues. Does anyone know if (and how) I can use the following IQL in a...
-
Hello all, is it possible to direct something at a specific customer (Portal only) via @username to trigger an e-mail to this specific customer? If so, what configurations must be done? The user ha...
-
Hi, we are trying to move away from a process where most of our requests are emailed to us and then someone has to make a card for it in Trello (yes we are using templates). Parts of our organiza...
-
仄äøć«é¢ććę å ±ć®ę²č¼ē®ęćęē¤ŗé ććććććććé”ććććć¾ćć --- ć»ć¤ć³ć·ćć³ćć®č¦Ŗåé¢äæć®é¢é£ä»ććļ¼č¦Ŗććę“¾ēććåć¤ć³ć·ćć³ććååØććå “åć®é¢é£ä»ćļ¼ å ·ä½ēćŖčØå®ę¹ę³ēčØč¼ē®ę ć»å¤ę“č¦ę±ć®å „åé ē®ć®é¢é£ä»ććÆåÆč½ććļ¼å¤ę“å „åé ē®ćč¦Ŗå „åé ē®ććę“¾ēććåå¤ę“å „åé ē®ćøć®é¢é£ä»ćļ¼ ä¾.č¦Ŗ:ćå¤ę“č¦ę±ćå „åé ē®ćåļ¼ććć¹ććå „åé ē®ććŖćŖć¼ć¹ćå „åé ē®ēļ¼ ...
459 views 1 0 Deleted user January 25, 2022 -
Hi Everyone, Is there an estimate of when we'll see the Proforma functionality incorporated into JSM Cloud? I've checked the roadmap and it looks like the time has come and gone unless I'm misreadin...
-
Im trying to update an attribute in a insight object with a value from an customfeild I've tried several types to write placeholders. I can't figure it out. I tried with reporter and status and it ...
-
I am trying to integrate several alerting systems into Opsgenie and they all have their own priority level and multiple variations of the alerts. To save some space in the alerts and keep management ...
-
I am a new administrator and Google is the only one teaching me so I'm hoping someone on her can help. We have both Jira Software and Jira Service Management at our company. I have create...
-
I am using Alert API to fetch information about Opsgenie alerts. I am unable to find how to get the link to a given Alert. For example: https://nasdaq-meli.app.opsgenie.com/alert/detail/d50...
-
Before, when the Major incident button was showing on top in JSM, clicking it created a major incident and automatically created an alert in OpsGenie. Now, that button is not there anymore, it ...
-
Configured Azure SSO Identity Provider, SSO works from PC browser, but when we try to use the IOS/Android App, it tries to open the app in MS Edge? How do you bypass this?
-
Hello, I have a need to edit the Customer notification for request created. I want to add the Customer Request Type -- but ONLY the Customer Request Type. I see that the customer notification conte...
-
Hi Everybody I need to to create multiple subtasks under a certain epic and am testing with the following Parent id Issue id Issue Type Summary Start date End date Original Est...
-
I request the collaboration to know how to link a jira field type Select List (cascading) with a form since it does not work for me.
-
Hi everyone, I am trying to get alertmanager to forward alerts to opsgenie. I have had a look at https://prometheus.io/docs/alerting/latest/configuration/#opsgenie-receiver-%3Copsgenie_config%3E - ...
- Question
- opsgenie
-
This is a Jira Service Management Forms Use Case. Weāre publishing a series of these use cases here on Community to share how teams are using forms to deliver high velocity service. Click here to see...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 17 | |
| 6 | |
| 5 | |
| 4 | |
| 4 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| āJanuary 14, 2025 5:27 AM PST | ||
| āJanuary 13, 2025 8:41 AM PST | ||
| āJanuary 7, 2025 8:47 AM PST | ||
| āJanuary 6, 2025 7:05 AM PST | ||
| āDecember 10, 2024 5:36 AM PST |