Atlassian Automation

Action: "Organization" contains the list of contacts to add to the watchlist. Expected behavior: Adding "Organization1" to the service request, means all emails under "Organization1" will receive a...

• automation
• jira-service-management

This automation can send batched emails. it uses smart values that are not documented when you look at the available smart values.  {{authorInactivePages}} {{authorInactivePages.first().auth...

• automation

When a work item transitions, based on specific values in a custom field, I need to validate that a Confluence Page with specific words in the title of the page is linked or the transition is blocked...

• automation

I am trying to create an automation that sends a Slack notification when a Fix Version is added or removed from an EPIC and the release date for that Fix Version is within 30 days. I can't pull the r...

• automation

I've tried multiple ways but for some reason i just can't get this to work and it is always showing conflicts. Could someone provide some feedback please? If an issue is sitting in the TO-DO and the...

• automation

Hi Community, I am creating an automation where I want to inform members via Teams chat, which is already linked to an issue. Is it possible to automate the integration of Teams Chat without integr...

• automation

If approver declines  in the approval process, we want a comment required explaining reason fo decline.

• automation
• jsm

Dear Community, We have a problem with an automation, when there is a web request action included, it somehow messes up the execution order, even with checked "delay till response". Please see atta...

• automation

Does anybody know how to set up this automation (if possible): if a specific value is added to Label field then post a comment on slack don't repost if an other value is added to Label &n...

• automation

We have two fields. 1. Test Date(date type filed) 2. Test Date Time picker (Date time picker type)  need automation rule for Test Date value copied from Test Date Time picker in same pro...

• automation

We have JIRA Cloud service management and want to setup an automation. Below is an idea on what i want to achieve, can you please just let me know this is possible so i do not give up. I do not expec...

• automation

1. I Created two Custom fields 2. Custom Field A (customfield_15063) is processed and it generated a value 178.43 3. Custom Field B is to take this value (178.43) and Multiply by Number of days e.g...

• automation

Questions: Use Cases of Automation in Confluence: What are some use cases of automation designed to suit different purposes within various sections of a Confluence page, without using additional...

• automation

Hello everyone!   I have established an automation rule designed to trigger a comment when the status of a service request changes from New/Waiting for Support to In Progress/Assigned. Howeve...

• automation

For our Robot framework Automation i want to:  from our project (e.g. PRJ) extract gherkin test steps from the testing board. The test-case is created with cucumber steps and dataset. (PRJ-00...

• automation
• cloud
• robot
• xray

I have created an automation to identify issues that have remained in a "new" status for an extended time using a scheduled automation and JQL as follow:   NOT status CHANGED AFTER -24h AND st...

• automation

Looking for an easy way to delete (bulk edit maybe) multiple alerts. 

• alerts
• automation
• jsm
• opsgenie-cloud

The interface & docs for this feature are woefully under-developed. It's not clear how to do simple things. The "Lookup issues" action says you can: Search for up to 100 issues using JQL and ...

• automation

Hello Team, I have created an automation rule where I am trying to track the total time a ticket spends from the moment it moves to "In Progress" until it reaches "Done". However, I am encountering...

• automation

Is there a possibility to clone the tickets from the Jira Software Project/JSM to the Product Discovery project via automation rules? I tried to set up the rule, but I'm getting the below error even...

• automation
• idea
• jira-product-discovery

I want to stop the JIRA rule execution if the condition is not met. But I did not find the trigger action as a stop rule execution. Can you help me?

• automation

Hi everyone,  I’m trying to create a Jira Automation rule in Jira Product Discovery that transitions an idea to the “READY FOR USER STORY” status when a custom field (Architecture Status) is se...

• automation

I am viewing my Kanban board and I move an Epic from any open status to "Canceled" or "Completed". A automation that checks an issue when it transitions into either "Completed" or "Closed" is trigger...

• automation

The following objects weren't edited Unable to update objects This is the error I receive when trying to follow the steps provided : How to update user type attribute of an Asset objects usi...

• automation

If an action item is added to a specific confluence space, I want it to automatically create a Jira ticket. The Jira ticket would go into a new board. I would want this to occur in multiple spaces.&n...

• automation