Atlassian Automation

Hello, We just created automation rules that update our CSD ticket status as they transition through the PDEV stages. We were able to watch it work but it isn't applying to tickets made before the u...

• automation

I have created an automation rule that creates a task in another project when a version is released.  The task created needs to have a specific component set and link to the release. The task i...

• automation

I have a question I want to post on my webhook my trello card to use Make for some feature (response mail) but I am stuck to put the JSON info on my payload maybe I miss something (ah yes...

• automation

how can you set reporter to custom value via automation is that possible, for example issue creator is not the reporter and i wanted to give this access to developers to change the reporter name via ...

• automation

Hey Hey,  I might have missed this answer when searching, but I am looking to automate when closing multiple subtask, it will then trigger closing of the task/story. (Parent)   Curre...

• automation

Hi everyone, I’m working on a Jira Service Management automation where: Users fill out a form on a Jira ticket (custom form fields). I want to generate a DOCX or PDF document containing the fo...

• automation

I have to create 3 templated documents in Confluence for a release.  Fixed versions is referenced multiple times in all of them, including multiple snapshots.  It would be VERY helpful if I...

Dear all,   I am trying to build an automation that could help timestamp date of epics, which went into build status. Mind I can do the now but I am finding it hard to get the date in the past...

• automation

i would like to update timespent value of a epic add all time spent from all tasks linked to the epic.   Thanks in advance Domenico Falvella

• automation

Hoping someone can help me with a Smart Values question. I have two variables defined in my automation rule: var X: "e5a9e2ce-3d34-47b2-bc03-078197c2a7cf", "c1466970-6196-4741-9425-237c3466b37d", "...

• automation

User - A Team - Fly User -B Team - Samsung on Assignment of a issue type to User A, the Team Field should be auto field/Auto pick the team - Fly. similarly in case of change of assignee.&...

• automation

User - A Team - Fly User -B Team - Samsung on Assignment of a issue type to User A, the Team Field should be auto field/Auto pick the team - Fly. similarly in case of change of assignee.&...

• automation

Hi, I do have a team managed Jira Service Management project and wanted to make an automation rule which assigns a created work item to a specific user, based on the request type. But the rule is no...

• automation
• jira-service-management
• team-managed-projects

I have created a custom field (Select List Multi Choices) in Epic tickets. Upon selecting one of the options from the list, I want automation to clone a work item and link it to the current Epic &n...

• automation

Hi,   i have a question regarding automatically adding Tags in Confluence Cloud.   As mentioned in my other post i want to set up a knowledge base in confluence. The Information on the ...

• automation

Could someone please help me to do on the JIRA cloud using Behaviours or with any alternative way, how can I auto-fill the 'DataCenter Link' custom field value  with the parent issue ID&nbs...

• automation
• cloud
• jira-cloud

Hi.    I am trying to set up a documentation in Confluence Cloud, where Sub Pages are included (/include) into a main Page. I want to have several documentation pages which content is mad...

• automatic
• automation
• confluence-cloud
• documentation
• include
• +5 more tags...

Hi, Quick question, if anyone can confirm regarding the following > Automation service limits.  *Daily processing time  60 min per 12 hrs This could be the case, for exampl...

• automation

We have a JSM Customer Portal that customers log into to create and reply to tickets. We have a status of 'Customer Replied', which we are trying to set with automation if a customer replies, but the...

• automation

Good day - Please can someone guide me, on how to go about creating a rule, when a particular Request type is created on a Service management board/project to move it to another Project - to automate...

• automation

Hi all. I am trying to generate from Jira a custom release note on Confluence based on a template previously created. On the template, I am using this following fields on the desing:   {s...

• automation
• cloud

I'm trying to set up an automation on Jira Cloud but keep running into issues. Essentially I want: Trigger: Version is released in Project A Go through Project A Epics in the release and see if th...

• automation

Hello! I have one question: how can i make an avtomatization: if Status become "Waiting for approve" -> Author get a push-email about it?

• automation

Hi, new to Jira Automation and can't figure out why my latest rule isn't working.  I'm trying to get a count of issues with a given status linked to my issue.  My rule is: If I searc...

• automation

Hello, my team is using XRAY to manage our tests and we would like the status of tests executions to be automatically set to DONE when all related steps are executed. I think it was possible on the...

• automation
• run
• status
• test-management
• xray