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Hello team. I tried to log in to Sandbox, but I get the following error: "michal.malostik@sk.ibm.com doesn't have access to Jira on ibm-cio-sandbox005.atlassian.net."   Could you please help ...

• atlas
• atlassian-accounts
• not%20applicable

Hello, I signed up to this tool a few minutes before a meeting that was going to be on Microsoft Teams as Teams had been having issues with screen recording. I managed to get Teams working at the las...

• atlas
• atlassian-cloud
• cloud

I did not willingly sign up for Atlassian. How do I cancel and get a refund

• atlas

we would like to post weekly update in Projects App (Jira Cloud) to stakeholders. The stakeholders are defined as followers in the specified projects.  The weekly digest configuration in Notifi...

• atlas

Please delete my account manually from your side. Thank you.

• atlas
• not%20applicable
• organization-administration

https://support.atlassian.com/contact#/ In the "What is your URL?" field, I type in our site name (like the super-sophisticated example shows) and it is 'not found'.  That's pretty bad.  C...

• atlassian-support
• support

Hello, I want to permanently delete my Atlassian organization and all associated data. Organization ID: d9490478-d24c-44b9-8997-39ef0879fec9 Site: klogs-x Service Collection entitlement: ...

• atlas
• atlassian
• organization
• remove

Hello Atlassian Support, My manager received an email from noreply@po.atlassian.net stating that I requested a trial of Service Collection but I don't recognize it. Can you please confirm whether t...

• atlas

Hi! Are you able to set permissions to restrict who can view Goals? I see in the share menu you're only able to change to view and edit, but no making it visible to just yourself or to a select audie...

• atlas
• cloud
• goals
• platform-experiences

I've been trying to delete my Atlassian account because I no longer want to be a consumer of the organization. However this "innovative page" makes it nearly impossible because my account it connecte...

• atlas
• atlassian-accounts
• delete
• delete-account

I  want to permanently delete my Atlassian account. I cannot manually delete my organization because it says 'Remove platform apps and Rovo - Contact Support'. Please force-delete my entire acco...

• atlas
• cloud
• rovo

Hi everyone, I'm still pretty new to the Atlassian ecosystem, and something funny I've noticed is that I keep discovering features I wasn't even looking for. I'll be trying to do one thing and end u...

• atlas

I am currently preparing for the Atlassian ACP-120 exam and came across a question that I'm not completely sure about. I'd appreciate it if someone could explain the correct answer and the reasoning ...

Hi I have already deactivated my Loom and Studio. I want to delete my organisation “coachvdm” and my Atlassian account. The organisation deletion page says I must remove platform apps and Rovo, but...

• atlas

Hello Atlassian Support Team, We would like to request a copy of the Certificate of Residency (CoR) for the year 2024 for tax and administrative compliance purposes. Unfortunately, we do not have a...

• atlas
• not%20applicable
• subscriptions-and-billing

I am not able to see Goals or Projects in one of my sites.

• atlas
• cloud
• jira
• jira-cloud

Hello,  Wanted to know if there is a difference between Suspend and Remove User in regards to Billing?  Will both cases remove the user from Billing Costs whether it is Suspend User or ...

• atlas
• cloud
• confluence

I gave Kudos to the team "DISA - CDP" twice — once from the team's profile page and once directly from the Kudos tab — and neither Kudos entry is appearing. It has been over 20 minutes since the firs...

• atlas
• kudos

I published a question and don't see it anywhere. This is a test to see if it was just a fluke, or can be repeated.

• atlas

Hi all, We started using Atlassian goals in one department and found them very useful. From July, we’d like to roll them out to all departments, but I have a few questions: 1. Can we restrict g...

• goals
• platform-experiences

Dear Atlassian Support Team, We have been using our Jira workspace: toktok.atlassian.net for a long time for our company operations and project management. However, our entire organization is cur...

• atlas
• rovo-atlassian-intelligence

We are an organization with about 2500 Employees. In our department we would like to use the App Projects to keep an overview of our ongoing projects. The big BUT: The projects should only be visible...

• atlas
• cloud
• platform-experiences
• projects

Dear Atlassian Support Team, We have been using our Jira workspace: marberx.atlassian.net for a long time for our company operations and project management. However, suddenly we are unable to acc...

• atlas
• rovo-atlassian-intelligence

Hi all, we are starting to look at using goals and we have some metrics from the last few months we want to update, so that they appear in the correct month/section of the graphs and history. Anyon...

• atlas
• cloud
• goals

I have set up an admin account for my client. However, when I try to add the Organization to begin adding users, it's throwing an error, saying to try again in a few minutes. I've now tried a dozen t...

• atlas