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Certificate of Residency (CoR)

Fawwaz Alhakim
June 19, 2026

Hello Atlassian Support Team,

We would like to request a copy of the Certificate of Residency (CoR) for the year 2024 for tax and administrative compliance purposes.

Unfortunately, we do not have access to the Atlassian billing portal or invoices, as the subscription was paid directly via corporate credit card. The credit card statement only shows "Atlassian", and we are therefore unable to identify the specific Atlassian legal entity that received the payment.

Could you please assist us in identifying the relevant billing entity and provide the applicable 2024 Certificate of Residency (CoR)?

Thank you for your assistance.

1 answer

2 votes
Tomislav Tobijas
Community Champion
June 19, 2026

Hi @Fawwaz Alhakim ,

Please use this channel to reach out to Atlassian billing and licensing support: Atlassian Support: Pricing, Billing & Licensing 

They should be able to assist you and provide the next steps you can take when it comes to this.

Cheers,
Tobi

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