Hi Can users create a new tickets by using bulk CSV? When users want to create a new tickets by csv there is no option to map Issue Type field so there is no option to upload a file. Is there an opt...
I am trying to migrate a project from team-managed to company-managed. I have set up the company-managed project so that it is 1-1 identical to the team-managed project, but I am still getting this e...
Hello all, for our team we have set up a project in company managed Jira system. We wanted to have two boards - one Kanban for issues not related to project work - administration and organisational ...
I am often asked by our users of Jira Software, who work in multiple projects in organisation - how they can get an overview of all their tasks in one place. The "Your Work" area does not seem to hel...
Hi there, I have a company-managed software board for QA, I want to raise all the bugs issue (ticket) in this board and so I would create issue for the other team board (link issue and create one on...
I have been enabled with Project Administrator and Administrator privileges but still I do not see project settings and other features which administrator should have.
Hello! I am a very new Jira Admin at my company. Recently I have been learning how to build out the backend of a company managed project -- all schemes, workflows, etc. I built out everything ...
Is it possible to get a company-managed project (that uses the default "Story Points" field) to see the default "Story point estimate" field from team-managed projects? We have a company-managed pro...
Hello, I'm using a company managed project in Kanban. It's been a week that I am using this projet. It was created on June 17th. I would like to have insights regarding the cycle time of the...
Dear Team, I urgently need assistance with retrieving all my projects on Jira. My plan was automatically upgraded to the standard plan. When I couldn't pay and it expired, all my projects an...
Dear Team, I urgently need assistance with retrieving all my projects on Jira. My plan was automatically upgraded to the standard plan. When I couldn't pay and it expired, all my projects an...
Is it possible to change the name of a standard issue type (ie Epics) for only 1 company-managed project and not affecting all other projects? (While we are able to do so for a Team-managed pr...
Hey Community This announcement is for company and team managed projects We’ve been working on an exciting update for teams who work in company and team managed projects and have a large...
Hi everyone, I created an automation rule to auto-clone issues from projects A, B, and C into project BI and link them using the 'Clones' issue type link. Now, the problem is it also auto-clones the...
I've got a parent issue with children in both company and team managed projects. I'm trying to create a filter to get all children of the issue in one view. I'm trying to use the portfolio...
We manage several projects for different customers, so we have many different project boards. However, most of our projects have the same epics, tasks, and subtasks. Is there a way to create a projec...
In my company-managed project I have a multi-project board and Backlog. Subtasks are visible alongside other tasks and stories when subtask`s parent is in sprint. It started to happen few da...
Hi JIRA community, I head HR for a FinTech company, and we use JIRA and the agile concept for sprint planning in our Tech Team. I want to understand how I can get accurate performance reports throug...
Hi, I want to change the quick filters on the board of a Business Project. It currently looks like this: We'd like to change it so has more options like the following (priority, reporter,...
Hi everyone, I have an automation rule that clones issues based on a custom field. It creates clones with the "Clones" issuelink type. I need another automation that will also clone the issue and w...
Hello Atlassian-Community, I have a problem regarding visualisation of subtasks in my scrum-board in a crossproject board. The plan: I open a new Scrum-Board and use it as my To-Do-board where it ...
@Bill Sheboy Hi Bill, please can you assist me. I'm receiving a successful audit log of what i'm trying to do although it isn't doing what I need it to. I'm creating a manual trigger to auto...
When a helpdesk agent submits a ticket via mail, the ticket get automatically assigned to them. The ticket should just arrive in our "unassigned" que. There is no automation that triggers this and i...
I'm working on revamping how we track status and health of our Early Access Programs, including customer alphas and betas, across our company. Any best practices out there on how to track betas at a ...
Our organisation is looking to move to a more standardised approach to using Jira. Some of the changes will include the following: - using company managed projects (unless by excep...
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