...he approval belongs to an older version. Someone approves, the scope then changes, and the approval stays there as if nothing happened. 2. One approver where there should have been two. Nobody n...
...rocess. So, the group is now 12. However, that means that YOU are required to go update the approval step to reflect 7 people now that need to approve (50% + 1), but he neglected to mention that to you. I...
Every JSM admin has lived this: an approval request sits idle for hours — sometimes days — because the system doesn't know who the requester's manager is. The requester waits, the SLA clock keeps r...
Jira's flexibility allows teams to build intricate and highly secure approval workflows. However, what happens when a critical approver—such as an IT Director or a Regional Manager—goes on a two-w...
...bsp;put that coworker in the user group(s) of their department(s). By this, they are member of the space, linked in Assets, and can order stuff for their department. Workflow and Approval I s...
...orm with a few entries: Here is the challenge. All of the form fields should be entered by the end user opening the task/request with this form, except for the last one. The last one is "Approval...
Disclosure: I'm the developer of Greenlight, a new approvals app for Confluence Cloud. This post is about the problem it solves and the design decisions behind it. Questions and critique welcome. T...
You have built the perfect Jira workflow. The transitions are seamless, the conditions are strict, and the approval gates ensure compliance at every step. But then, your key approver goes on a two-w...
...enefit from sharing reports with PMOs, managers, executives, or external stakeholders, export project relevant JSM data such as SLAs or approvals, managing permissions, and connecting this reporting tool w...
We usually think approval delays happen because the process is complicated, but very often, the process is not the real problem. The approval is configured correctly → The right person is a...
In JSM, when setting an approver for a ticket and that approver is a static person. Is it best practice to set that approver via a post function on the transition moving into the approval status OR t...
Hi all Is it just me (I doubt it :)) or did the Approve and Decline button change? New Old (taken from the web with Light theme) I preferred the green color but am...
...ut beyond that it stops working. The business needs the lead to look first, and then the manager to confirm, and the app simply could not represent this. Well, we fixed it. Approvals The chain i...
Hello. I am new to JIRA and need some help. I am way over my head. We have this task. It is being reused because there is some external automation at work which reuses its unique key. It jumps betwee...
...orkflow approvals, we can configure either: Approvers (user picker) Approver Group (group picker) but not both together in the same approval step. This creates a trade-off between: Group-based c...
...ummary": "{{issue.summary}}", "requestType": "{{issue.Request Type}}", "issueUrl": "{{issue.url}}", "approvalId": "{{approval.id}}", "approvers": "{{issue.Approvers.accountId}}" } When passed to t...
...udging someone for approval. One customer of ours was even finding themselves battling through waves of Jira tickets for hundreds of Confluence page reviews, before discovering there was another way....
I can't seem to find any hard documentation giving us the answer, so maybe someone else will know. If we send a task through an approval workflow more than once, do we need to clear any sort o...
...equirement: Looking for an Approval Process, we can do this in Jira without an issue. But the Approvers are C suite executives, who will not have the bandwidth to login Jira to Approve. We wanted to S...
...ontent reviews do not need to be complex or time-consuming. For example, you could use the Approvals for Confluence marketplace app to add a simple section review or a one-stage approval for i...
In many Jira Cloud instances, approvals are used for highly sensitive business decisions— financial sign-offs, compliance approvals, production changes, or access-related requests. While Jira Cloud d...
Hey all, I have a customer who needs to have things very much in their face to be able to use Jira. One of those things they deal with are approvals. These approvals are created using approval...
Hi all, I don't quite understand how the permissions/approvals work in terms of access to a ticket. Say 2 users in the backend is added as an approver to the ticket can they both see the ticket if t...
I have a project in JSM with only 1 request type that is completely proforma with custom fields and a bunch of status/approval throughout the workflow. This request is not managed by any agents so i...
Now that approvals are available in any Jira project, how can you show, using Automation in Jira, a comment the list of approvers and the status for each? I tried different approaches that I could f...
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