...ublished in the JSM Help Center. Microsoft SharePoint is selected as a knowledge source for the agent. The Rovo Agent itself is available to the Customer, but for a newly created Customer it does n...
We recently configured the Atlassian "SharePoint and OneDrive" connector, however, when I ask Rovo to summarize files which I know exist in SharePoint, it tells me it is unable to locate the files. I...
...pps (teams, sharepoint, outlook)? How does ROVO transfer permission, security groups etc. then for rovo? In the atlassian docs i can only find: "the permissions in third party app are respected" - b...
Is anyone using Jira Rovo for customers to be able to access Sharepoint documentation? We are wanting to set up a chatbot for customers to be able to ask say about Invoicing and Sharepoint D...
I have a sharepoint site setup for my organization's jira. I'm trying to build a central sync solution where I can update a Jira ticket and add the fields data to a document in the sharepoint Site....
When documents in Sharepoint are indexed by the connector with Rovo, where is the data stored? Is it actually storing a copy of the documents on a server, or just pulling the documents up v...
I have a question regarding Confluence. We use Confluence here at our company. At the moment, I’m having trouble linking or embedding a PowerPoint presentation or an Excel spreadsheet from an i...
...omes in. The comment contains the necessary steps to help support agents handle the case. One of the knowledge sources configured for these agents was SharePoint. Unfortunately, it was previously no...
...reate a file it only appears in Confluence while actually being stored in SharePoint—or does the synchronization work differently? Thanks!
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