I am trying to recreate the automation that updates the ticket status to open on a Zendesk ticket linked to a Jira work item when the work item is released/resolved. I've set up a web request automat...
Hello, I’ve gone through the steps as best I can to upload unversioned files to my newly created Bitbucket account: https://support.atlassian.com/bitbucket-cloud/docs/add-unversioned-co...
When added database inline comment in database, empty space appears in column as comment icons size compared to other cells. Please improve this issue.
I keep getting the following error where it says We couldn’t log you in You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.co...
It seems our subscribers (my boss and I are, as well) do not receive email notification. But, as admin, I receive email notification. Please have a look. &...
Hi everyone, I’m looking for advice on the best-practice approach for routing email requests in Jira Service Management (Cloud). Context We are a service provider supporting multiple external cust...
I can see subscription via https://www.atlassian.com/purchase/my/, but I'm unable to find the cancel subscription link. We used to have the paid subscription plan, but we no longer need it. So far I ...
I've downloaded Loom onto my Mac Pro laptop. I watched the video on how to record. When I hit the record button, there was no response.
I've downloaded Loom onto my Mac Pro laptop. I watched the video on how to record. When I hit the record button, there was no response.
Hello, We are currently experiencing an issue where our self-hosted Bitbucket runners are no longer autoscaling correctly when pipeline steps run in parallel. Our setup consists of multiple...
What the title says....
I want to get Jira certified but I cannot figure out how to sign up for a class
Hello, I would like to know if it is possible to migrate or copy my Jira/Confluence Spaces and Projects from a shared account to a new personal account while preserving all my content and st...
Screen is frozen, rebooted, signed off and logged back in and still frozen.
Hi there! Our instance has a custom field call 'Peer Reviewer' that we do not want our VMO team members to ever be input to as we want peer review to be done by internal team members o...
The button for "Reactivate Workspace" is not found. I went into the latest workspace and put in a description. Will that count as keeping it active?
Como faço o exame ACP-120 e quantos custa?
Todos os arquivos que são anexados aos card no formato de PDF, não carrega para visualização. Porém ao tentar abrir em uma nova guia, ele baixa o arquivo e funciona normalmente. Já limpei os dados em...
I would like incident commanders to populate some metadata when creating an incident. Is it possible to add it when using manage status page UI?
j'aimerais autoriser les personnes a voir le contenu d' un ticket seulement si ils sont assigner dans ce ticket pas voir tout l espace. est ce possible ?
Hello, We've had this sprint board for years and we didn't change anything. I ended one sprint and chose to automatically move a few open issues to the next sprint. When I started the next sprint an...
I keep getting this error: Oh no...The following error happened during authentication:« Unable to verify authorization request state. »
Hi everyone, I'm trying to create a smart formula for a Jira Structure column and hope you can help. My Goal: I want to display the status of a Test from within the context of a specific Test...
I am an org admin for my organization. I want to add myself as a billing admin. Based on the instructions at Understand billing administration | Atlassian Support, I should see "Billing Permissions" ...
Apparently there was a Jira Cloud update that affects the Timeline screen and now all our company managed projects show "Update this projects settings to use the timeline" but having issues getting i...
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