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Jira Cloud. Users granted agent role no longer receives emails for external comments. I had a customer email as reporter in an issue and all external comments are sent as emails. Same email was inv...
I used to login maybe it stopped were we using Zoom before???
I have legacy content but I can't find a way to convert it to the new editor. The documentation shows options to convert that do not appear on my pages
I have verified my email account earlier this month, and i have received an email officially for onboarding and training is to be scheduled on 25th of march and i got a strict deadline to submit my a...
I want to restrict the component creation at Jira Admin level only
I am trying to create a Rovo agent which can create tickets. But Rovo agent fails to create a ticket due to asset fields it is failing to retrieve the value and update the field as they are mandatory...
Hello, I am unable to access my Trello board because my company forgot to renew an old email domain before I had a chance to change it. I now am being asked for a email verification code but with th...
When trying to select a custom datetime for Repeat and Snooze power-ups I got an error window. Deleting personal settings of powerups didn't work. Tested in Firefox and Chrome. It has been li...
Hello, i have a free Jira account with confluence where i am saving my documentation. its not a company account, just my personal Atlassian account i use to develop soft. I can no longer access me Co...
I am trying to extract JIRA issue data using power query in excel. I have been able to do this in the past. I would open a blank query and type the following using the correct domain name...
This is ridiculous. I’ve been trying for 24+ hours to get help — your support form is broken and won’t submit, and I’ve emailed at least 6 different Loom email addresses with absolutely no response. ...
I am building a forge app that listens to jsm issue creation (avi:jira:created:issue) to trigger a workflow. I'm seeing inconsistent behavior depending on how the request is created: - When cre...
Hello, Team My name is Roy Kim but my account shows my name as Pain Chung. Could you please let me know how I can update my name as Roy Kim. It says that I need to contact admin but admin sai...
Hello Atlassian community, While working on updating our help center i came across the ability to create a Landing Page. But i cant think of what the benefit of this would be. At lease not when i ca...
Hello Atlassian community, I have an automation rule that when a comment is added to a ticket in status "Waiting for customer" the ticket will transition to "Waiting for support". The problem...
Author of the page is able to save a picture, however, users invited are not able to save screen prints, but are able to enter text. Is there a permission that needs to be granted?
When I try to delete my account I get this message: "Your account can't be deleted because: User is last billing admin of a transaction account that has one or more active entitlements." What i...
Hi, What happens to a board after the end date hits? IT says "estimated board end date: Mar 27 2026". Does that mean the board goes away and we have to create a new one from scratch to cover the nex...
Hi, Am I understanding correctly that in Jira, if you have multiple teams (team boards), you must create sprints for each board? So if I have ten teams, I have to create ten sets of sprints? Is ther...
Can I remove this search bar in the portal or any hiding options? Thank you.
Hey community, It doesn't look like Rovo can access component descriptions. This could be a powerful feature when paired with code access to support automated triage decisions. D...
I use to be able to have the picture size to the top of the page, like this: But now, I can't find that option anymore to do it. Anyone know where that option is?
We deploy and update Loom on macOS via MDM, but need to turn off Loom's own auto update functionality. What are the plist values to achieve this? I've found mention of these 4 in com.loom.desktop, ...
this was working for a really long time, but it seems with the latest Jira cloud update the feature is gone now! How to get it back? Clicking on the "Connect development tools" link result...