Hey everyone, I am currently trying to achieve the following: We have a customer who runs JIRA datacenter cluster via the Azure Template (https://azuremarketplace.microsoft.com/en-us/marketplace/app...
I am wanting to extract incident data for reporting purposes in a separate database. Is there a way to be alerted (via webhook) when an incident is changed in any way? I see the alert webhooks (which...
EDIT: everything working, see below comment why we thought it didn't work. Slack supports markdown formatting, but looks like the Opsgenie Slack integration doesn't specify (or allow to configure)...
Opsgenie's out of the box integration with ServiceNow currently populates the short description, description, and assignment group of an Opsgenie-created, ServiceNow incident. A lot of folks ask how ...
When We try to configure AWS SNS outgoing integration we can not restrict on this AWS Region because it's not appear in drop down list. This is not an AWS restriction so I suppose it's an opsgenie r...
I have a use case where i am using email integration for multiple type of alerts.. for one type subject contains "<" and hence opsgenie truncates the subject and just show before "<". in order ...
It would be nice if we could copy a URL or share a link to a specific search for incidents or alerts. Currently, to share anything, we need to Save it. That means cluttering up the UI for searches...
For the above mentioned report, is there any way to have the report filter on specific users or teams?
hi I can not log in Opsgenie using my atlassian account. I already attended my account to the group and gave them permission. when I login, it still unable to login and the sys...
Recently ran into an unexpected source of confusion with the opsgenie slackbot. Specifically, querying whoisoncall returns the participants in a non-deterministic order, and without the rotatio...
Looking for the white paper located here as that link just presents a page with an infinite spinner. Thanks!
Hello, We have some teams that are not fully in Opsgenie and some experts we consult that are not part of a team in Opsgenie. Some of our alerts are issues where we need to involve those other...
Hello, I'm trying to set up Jenkins integration on a server of ours, but I'm seeing odd behavior in the logs and not seeing any alerts or notifications out of OpsGenie. As far as I can...
" Team API Keys are not authorized to perform this action"
I am following the instructions of Integrate Opsgenie with Microsoft Teams V2 When I click on step 1 - Go to Opsgenie's Microsoft Teams Integration page. I get the fol...
...etrics_path: "/yyy" params: agent: ['xxxx'] delta: ['true'] function: ['xxxx'] static_configs: - targets: ['yyyy'] - job_name: 'DT12A SAMPLE' scheme: https basic_auth: username: usr password: pwd m...
good morning I wonder how long an alert stays open in opsgenie if there is no action? I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a l...
We are testing Runscope integration with Opsgenie and to set the configuration for notifications in Runscope, do we have to set the notifications for each and every API or we can roll out this config...
Can we push the extra property values from Opsgenie to custom fields in Jira. We have an email integration and there are some extra properties that have been captured and can we push them to custom f...
We have two cases where we are trying to integrate Opsgenie with JSM and can't seem to figure it out. 1. If a ticket is created in JSM and it matches the JQL filter in the webhook, it works as expec...
Hi there! Testing Opsgenie and I can't figure out how to set up on-call-schedule such a way as not to take into rotation weekends (Saturday and Sunday). Is it possible? Thanks for the help!
Hello, Our Opsgenie to JSM/ Jira integration leverages the connector and it's currently leveraging my email address for the user name per the doc: https://community.atlassian.com/t5/Opsgenie-...
When using OpsGenie I have noticed that my phone's Do Not Disturb settings are getting over ridden. This is causing me to miss other important notifications which are resulting in my boss calling my ...
Hello Atlassian Community, We are looking into opsgenie to handle our alerts from multiple systems (mainly Azure) and have a question about alert deduplication. When an alert is deduplicated, it in...
Hi, I have a service ticket open, but wanted to ask the community if they have had this issue occur? Use Case: we have an Opsgenie to JSM integration per the documentation enabled. Symption: ...
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