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What is the process to map Knowalrity call recording and other values in salesforce fields

Nishant Dwivedi
Nishant Dwivedi I'm New Here Feb 06, 2022

we have integrated Superreceptionist with salesforce but cannot find the Call recording URL in the task created.  

Is there a way to map he recording value in salesforce. At times the Url is available in description but not for all calls made.

Is there a better solution for the problem.

We are really stuck and need to GO live soon.

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Feb 07, 2022

Could you explain what this has to do with an Atlassian system?

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