Community resources
Community resources
Rovo
-
Featured 🚀 Rovo Launchpad 🚀
Welcome to the Rovo Q&A Group! This launchpad is a place for you to discover information on Rovo, find peer-to-peer support, and learn about new releases. For those of you who have been in here...
-
TL;DR What is this? Rovo Real Talk is an interactive 60-minute live session designed for admins of Rovo to connect with Atlassian’s AI experts. Join us for a casual, engaging ...
-
TL;DR: We need your help building the future of AI-powered support. Sign-up to be the first to try out new service capabilities in Rovo. 📣 Calling all service teams 📣 We’re excited to give you ...
-
Sometimes the best ideas are born out of frustration. A few weeks ago, I was staring at my Jira board late in the evening, trying to prepare for the next day’s sprint review. The board was packed, th...
-
We’re excited to announce a major step forward in building, managing, and scaling your Rovo agents: the ability to invite collaborators! Whether you’re working on a complex workflow or just want a se...
-
Hi Everyone! As part of the Rovo Agent Challenge, I wanted to share something a little different — a Rovo agent that helps teams run smarter Agile Retrospectives. We all know retrospectives are e...
-
Hey everyone! I’m excited to share some significant improvements we’ve rolled out to Rovo agents. These updates are all about making your experience faster, smarter, and more reliable. Here’s wha...
-
Hi everyone! I’m Nikhil, Product Manager on Atlassian’s AI team, focusing on agents and automation. Two years ago, the word “agent” mostly made me think of James Bond or Ethan Hunt and somehow n...
-
TL;DR What is this? Rovo Real Talk is an interactive 60-minute live session designed for admins of Rovo to connect with Atlassian’s AI experts. Join us for a casual, engaging discussio...
-
This is not a drill: one of our most requested features by admins, Rovo Agent Create Permissions, is HERE! 🎉 Why this matters From day one, admins have asked for more granular control over ...
-
Artificial Intelligence (AI) is rapidly transforming the way organizations approach customer support, offering innovative solutions that empower users to resolve issues independently. By integrating ...
-
The Challenge: When working on Sales, sometimes you lose opportunities because some interaction with the customer, or simply you let possibilities go because you were not familiar with a sale...
-
Challenge: The idea originated from the need to streamline the pre-sales process and be able to respond faster, from the moment an opportunity is identified to when the proposal is presented to the...
-
1. The Challenge For years, one of my recurring manual tasks was to assign newly created Jira issues to the right Epic. It sounds simple, but when you have multiple Epics with overlapping s...
-
With the rollout of Atlassian Rovo AI, many teams are eager to use it daily for Jira, Confluence, Jira Service Management (JSM), and even third-party connectors like Outlook, SharePoint, and Google D...
-
What We’ll Build A conversational agent that: • Reads your existing Confluence knowledge-base articles to answer day-to-day questions about the ITSM practice in your organisation. • Possibilty t...
-
If you’ve ever worked with Jira, you already know this story. A project lead messages you and says, “Hey, John can’t access the board for Project ABC. Can you check what’s wrong?” It sounds simpl...
-
...coop on how you brought Rovo into your workflow, what problem you were tackling, and all the awesome ways Rovo has helped you out. To join in, just comment, link to a public Confluence page, or r...
-
...ttachments, public comments, and the root cause field—then builds a draft Confluence page using your predefined template, including: 🧩 Problem Statement 🖥️ Environment Details 🔧 S...
-
How AI and Jira Service Management Can Improve Request Routing One of our clients recently shared a recurring challenge with their current help desk system: despite having well-defined approval wor...
-
I recently took an amazing course on building custom GPTs (shout out to Hilary Gridley!), and it really got the creative juices flowing for things I could build using Rovo. So I got experimenting, an...
-
Note: this article duplicates The five stages of Rovo - Atlassian Community unfortunately merging articles isn't possible anymore and now both posts received comments already. Sorry for that! ...
-
I bring to you the five stages of grief Rovo. This reflects my personal journey and mine alone. For more constructiveness skip to the last heading and for discussions jump to the comment section! ...
-
Hey folks! Janessa here from the Rovo Team with a few quick tips for Rovo automation. ✨ Ever opened your Jira backlog and thought, “What is this ticket even about?” If you’ve ever felt lost in a se...
-
From automating ticket readiness checks to understanding usage credits, we’ve captured the most frequently asked questions from this month’s sessions. 🎥 Watch session replay 📚 Explore mor...
-
Hi everyone! Howard Li here with some sweet updates to Rovo Chat, built from your feedback to make your workday smoother, smarter, and more connected. I’m sharing three of my favorite updates here,...
