Atlassian currently does not support applying SSL certificates to a Jira server. This scares me a little, because it seems like such an obvious and critical core function of any web platform. I und...
Hi all, I have what I thought would be an easy one, but my head is sore from looking for an answer to this guy. We are trying to build a workflow where if it is transitioned from "In Progress"...
Hello, Can we restrict agents from adding customers ? We do not want individual team member working on an issue to be able to add customers to internal directory but just jira service desk administ...
I have installed a jira service desk v7.13.1server. and where this solution appears: https://confluence.atlassian.com/jirakb/disabling-jira-rss-feature-358350997.html I do not have the Issue View P...
After successfully integrating my Slack channel with my team's Jira instance, I am still unable to see Jira previews when mentioning issues within the channel, even though the "preview issues" box is...
Is there a way to suppress unfurling of issues in Slack channel. We have an active project and sometimes there is just too much information so we'd like to see the issue without all the detail....
Does anyone have a recommendation for a JIRA REST API I can use for 8.1? When I upgraded from 7.8.4, the API became incompatible so I need a new one until Atlassian creates a new one that suppo...
I like to modify the popular heading as a "Service desk portals" in jira service desk portal and remove the search bar. Thanks. Nani
I have several next-gen projects and within the boards i only have the ... option and manage rules. Is there a way to be able to keep closed issues in this type of project?
I'm trying to reinstall apps on a new migrated java instance. Specifically Jira automation and Secure Fields, but I'm getting this error on the UI: An error occurred during installation. Refer ...
I'm looking for a powershell script to get the tickets status from JIRA
Can someone help in how I can change the default Sub-Task type to be a Sub-Task rather than a deployment
I need the ability to track time spent on Support Planning activities within the member record so that costs associated to these activities can be calculated and monitored.
I created a new scrum board by cloning one already created with customized settings. I want to remove a certain number of tasks/issues from this new board so it only includes those for one team (Boa...
Is there a way to review the entire workflow in the new view the way you could in the old view? (Clicking view workflow, brings up splash screen) And was the 'Edit' button removed? You use to be abl...
My automatic jira back has stopped working automatcially since yesterday. Also log file is not updated after that however jira instance is opening fine and user are accessing. How should i fix the p...
So Epics that have Account = (this value) and any Story linked to that Epic where Account != (this value). Or even fancier: Show me any Stories that have a different Account value than their parent ...
I have been successfully using Portfolio for Jira on a Jira Project for weeks, but now opening Portfolio on the same project results in a completely blank screen. I was updating the values of some st...
It is very difficult to update the existing test cases whenever there is a change in the existing functionality. Ia there a way to create business components I.e creation of sub set of test steps, na...
Hi, We are using Tempo Timesheets to help us understand estimate for tickets together with progress and their remaining time left. I think there might be a bug (unless we are doing it wrong)....
We have different JIRA portal for us and our Vendor. We would like to sync up or copy test cases from our portal to Vendors for Uat support. How this can be achieved?
When I'm in the Epic view, and I see my list of issues below. Each issue only shows: Ticket # | Ticket Name | Priority | Assignee | Status Is there a way to add the Sprint # in there so I can see w...
We use custom fields to map classes of service, yes you've created Kanban features but did not add classes of service (risk profile). We're are wondering if the decisions are * flowing* through well ...
Since you almost destroyed the tool with the new gen release, could you please provide a way to migrate our projects back to the previous versions? The lack of two major features - fix versions and ...
Hi everyone! Is there any way to update a list of test cases with the zfj importer. I suppose there is a solution since the success message says "Issues Created/Updated" but I don't know which field...
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