Jira

Versioning on Portfolio is a bit confusing; I've not managed to find any information about when the Jira Cloud version is going to be upgraded to use the new Portfolio V3 features.   Is there ...

• Question
• advanced-roadmaps

I use one Jira project ("Project1") to track our sprints and sprint tasks. However, we have tickets on another board ("Project2") that we plan to work during the same sprint.   I want to see t...

• Question
• cloud
• jira
• jira-cloud

I am using a next-gen project, and the Sprint Health Gadget is displaying the wrong number of story points in the progress bar. Sprint Health Gadget progress bar shows: To Do - 0 In Progress - 3 ...

• Question
• agile
• jira
• jira-cloud
• jira-software

Hi all, When creating a channel for a particular Jira issue in Jira through: Dedicated channel: + Add a new-one And then selecting  + Create new Channel It defaults to issue-<pro...

• Question
• jira
• jira-server
• server
• slack

I need help with getting the support zip file created. When I create a support zip file under administration -> sytem support -> troubleshooting and support tools -> create support zip tab,...

• Question
• jira
• jira-server
• server
• support-zip
• zip

I just submitted the following to JIRA support but I am wondering if the boards will reply first: Our system was currently using Default Field Configuration for all issues in all projects. I create...

• Question
• cloud
• jira
• jira-cloud

Hi everyone. I need to show on the user dashboard using the "Filter Results" gadget release date for each issue. This is not the date of the resolution. Do you have any idea how it can be don...

• Question
• jira
• jira-server
• server

Hi, I have a major issue in burning the efforts in JIRA tasks. Please find the screenshot attached to Time tracking as it is disabled for me. As per the JIRA Support document, I should be able to up...

• Question
• jira-core

Hi community, I'm currently studying for ACP-300 exam and i would like to figure out how the 'median' on the Control Chart is calculated. Could someone further explain me what is the purpose of...

• Question
• cloud
• jira
• jira-cloud
• jira-server
• jira-software
• +3 more tags...

Hello everyone, I am a JIRA Admin here at our company and I would like to know if it's possible to populate fields dynamically(as in real time in the Create Issue screen) from a database or even by u...

• Question
• active-directory
• database
• jira
• jira-server
• server

Can I create a default description type based on the issue type? For instance, if someone adds a Story issue I would want the description to include the typical "As a <type of user> I want to &...

• Question
• cloud
• jira
• jira-cloud

Hi folks, I'm running a pretty old Jira 7.13 and want to upgrade to the latest. As the License expired last month I extended my license but the Jira-Instance is rejecting the new license with error:...

• Question
• jira
• jira-server
• server

We have some more hirarchy above epic's The 2 Issue Type's (Project & Phase) are not displayed correct in the new portfolio view ?    

• Question
• advanced-roadmaps
• jira
• jira-server
• server

Hi, we are trying to create an integration with jira and were wondering if you could add system users to jira cloud. We used to use jira server and created some system users in that. we were wonderin...

• Question
• integration
• jira
• user

Hello, I got a task to move a JIRA Server to Cloud. It has  a number of plugins installed, but in that company nobody knows whether these plugins are actually in use. How can I find it out? ...

• Question
• jira
• jira-server
• server

Jira tickets have a different format of viewing right now, but personally, I appreciate the older view better. Sometimes there is an option to switch to the older view, sometimes not. Is it possible ...

• Question
• jira

I added a new user to one of my JIRA projects and set her up with "Developer" role however after an hour she still can't access the Project.

• Question
• jira
• jira-administration

I want to get stats on dev subtasks closed with no commit. Our way of working is that a dev must use the ticket ref when making a code change related to that ticket.  I want to get stats to fin...

• Question
• jira
• jira-server
• server

One fairly common thing that can happen is that a team grows, so that its capacity will increase over time. In a typical roadmap we might model this as changes to capacity on a quarterly basis. &nbs...

• Question
• advanced-roadmaps

• Question
• jira-software
• roadmap

The apps are hidden by default. There are apps that we would like to show up all the time when viewing issues.  Update: We are using Test Management For JIRA and it whenever we link Test Case...

• Question
• jira-core

Please describe how I can find the version number I am using.  We are using the Cloud version.

• Question
• jira-core

When I get emails from Jira or Confluence and it contains a link, it directs me to to a log in page that requires a username and password and recommends connecting to a Google account. I don't know h...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud
• +1 more tag...

I am wondering if anyone knows or has any possible solutions on how to be able to manage attachments on the cloud based platform? For example if you have an attachment approved is there a way to elim...

• Question
• attachment
• jira-cloud
• jira-software

Is there a way to prevent a parent issue status being changed to DONE if there's sub-issues that are still open?

• Question
• cloud
• jira
• jira-cloud