Manage French date format (cloud)

[Elodie CHAUMET]

Hi ! 

New on Jira cloud , I would like to manage data format display for my future user. 

As French users, format is supposed to be : 25/08/2019 

I set date format on User Interface to dd/MM/yyyy

On advanced setting I set 

jira.date.picket.java.format to d/MM/yyyy 

jira.date.picket.javascript .format to %e/%m/%y

But all my calendar fields stay to 2019/05/25 format (input & display)

Could anyone help me? 

[Petter Gonçalves · Accepted solution]

Hello Elodie,

Welcome to Atlassian community!

To ensure we are on the same page, please check below what are the correct settings you should edit to update your date formats:

1 - To change the display format:

- Navigate to JIRA Settings > System > Look and Feel OR type GG > Look and feel

- Add the format you want (dd/MM/yyyy) in the Day/Month/Year Format field. If you want the same format to display for the fields that use date and time together, edit the Complete Date/Time Format.

2 - To change the date picker format (Input format):

- Navigate to JIRA Settings > System > General Configuration > Advanced Settings

- Add the format your want (dd/MM/yyyy) in the jira.date.picket.java.format. f you want the same format to display for the fields that use date and time together, edit thejira.date.time.picker.java.format.

That been said, I suggest you double-check if the fields you tested so far are Date/time pickers, which have different fields to set formats as mentioned in the instructions above.

For more information about the suggested configuration, you can check the documentation below:

- Configuring the look and feel of your Jira applications

- Configuring advanced settings

Let me know if this information helps.

[Elodie CHAUMET]

Hi Pete,

Thanks for informations :

Point 1 - OK / Point 2 - OK (except my paramater is jira.date.picker.java.format )

Maybe it's a field type issue. The fields I want to change are custom field  - calendar. Does the setup apply to this type of field?

[Межевикин Николай]

Hi Elodie,

Did you find a solution? We have the same problem.