Community resources
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Community resources
Jira
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Is there an article for jira service desk customers?
417 views 2 0 Deleted user April 25, 2019 -
We would like to know how to add the Field "Deadline" to all the issues (regardless the project), so that anyone creating a project could add the deadline easily. So far, we found how to do it proje...
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Hey folks - I'm trying to get a webhook to fire only when the following conditions are met: Issue comment is created, or Issue comment is updated And the issue comment contains the exact phrase ...
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Hello, I'm trying to create a Custom Dashboard report for my weekly sprints. Currently using this saved filter for my charts as working with Epic Links for JIRA tickets system. project = "Ca...
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Hi everyone! I'm currently working on a feature that require the creation of a new customfield of type checklist for a Jira Software plugin. The idea is to programmatically create a cust...
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Hi all. For JSW and JSD access, we want to map ldap groups namely- Jira Users, Jira Admins, Jira Sd Agents to system groups jira-software-users, jira-administrators, jira-servicedesk-users. H...
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I need to migrate issues from a status to another status, how I do it?
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Hi My teams are reciewing Epics during the PI planning, they broke them down to Stories and later to Tasks. I would like to have tha active Stories monotoring on the Dashboard so my question is, wh...
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We are getting the below error when executing the ANT command Failing task since return code of [c:\ANT\bin\ant.bat -Djava.io.tmpdir=c:\~\DSP-TES-JOB1 -f build.xml copyPackageXML] was -1 while...
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When I attempt to print the cards it cuts off information from fields. Any way to get everything printed on the JIRA card?
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Hi Since upgrading to version v7.13.1 we have found that the SLA displays in an export to CSV file, however when the SLA has breached the SLA does not display correctly as a negative figure. SL...
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Good Morning Folks I would like to know what would be the best option or way to create multi levels/cascade fields with conditions, for example i have a product and this product, i choose a ...
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I am currently cleaning up our Jira project info and we have a lot of unreleased releases. If after adding timeline info and basic descriptions, I press release, will this break anything? Subsequentl...
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I've had a problem where my logs fill up with multiple DVCS sync warning a few times now. The most recent time I had over 7000 duplicate entries. The article at, https://confluence.a...
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In some manual I have seen how to connect Jira Software (Server) with BitBucket (Cloud) but I have Jira Core and I don't see the same options as the ones in the manual. Can Jira Core (Server) be conn...
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How to get JIRA global Administration access
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I want to add the user "Christophe QUINA" to my project as a Porduct owner but I cannot find him in the users list. However I have added his colleague "Amit KHARE" Thank you in advance for help &n...
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What is the difference between Epic Vs Version in Jira?
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My team works on multiple projects at once, and the workload becomes less predictable when we are approaching certain project milestones. I'm looking for a way to somehow show the dates of these mile...
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Hi I'm trying to build an app in c# to get the list of issues for a project using Jira rest apis. I'm trying to implement basic authentication in my code. To login to our jira instance we use our j...
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Hi, I'm looking at setting up an external Service desk for our customers, with a Confluence KB tied to it. Since I want this to be exclusive to our customers, I assume I must set the Global C...
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We are running a training program under PMKVY 2.0, Last time we create batch on SDMS and send it for SSC approval. Batch size of batch is 30 however we submit only 26 candidates by mistake.Is it pos...
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If ticket is not processed by the assignee for 7 days,ticket should go back to the previous assignee
Hi All We have one scenario where user may not know that ticket has been assigned to him. So i want to have one option in workflow like if the user is not handling the ticket for 7 days, then the ti...
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Hello, We have generated an autoamatism to send an email when an issue reaches Closed status. The problem is that the value that returns in the mail is the code of the resolution, what we need is th...
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i have created a confiform which hold build details. i m trying to update this confiform from Jenkins with build details post completion using REST API. i could successfully update all details exccep...
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