For businees reasons we have different SLA from April to August and for the rest of the year. How can I define these 2 calendars on Jira Service Desk Cloud ?
The new issue view does not allow you to edit the remaining time on an issue. This is frustrating, particularly during times such as scrum planning when you need to edit time values. The old view all...
I have inherited a complicated system and lack knowledge (much knowledge!). We run our jira/confluence onsite servers in VM's, they talk to a postgres database also hosted on an Ubuntu VM. Alongside...
We are currently using a number of automations in our Jira project and I am trying to build some for when issues are created via our ServiceNow integration. The automation I built is based on certain...
I'm looking to create automation that works when the Stage (it is a custom field) value changes. When that value changes, the Status field will be updated appropriately. So for example, i...
On Scrum boards once you modify the the Filter Query replacing ORDER BY Rank with ORDER BY Priority DESC, Rank would obviously be disabled and this won't allow you to drag and drop issues. I...
Hello, I’m new to Trello. I am trying to attach some images taken from an iPhone to cards on Trello and it’s not working. I’ve checked the image sizes and it’s below 10 MB. What do I need to do? I st...
I'm trying to use the JIRA Rest API to grab information about issues. The issue's status category name(what column they are located under) I can fetch, but I'm having troubling ordering the column na...
Hi! We are a team that has chosen the agile methodology recently. Currently we work 4 to 5 different projects during each 2-week sprint and organize the work as follows: Epic: is each project or cl...
How can I query or get JIRA project number created in 2020, closed in 202 and currently open in 2020? Thanks again
The initial issue is created under Project "SPI". Software is developed and goes out. Once something needs to be fixed/changed, SPI ticket is moved to "PI Link Created" which creates an issue ticket...
Hello. I do not see the report offering for Epics under my reports tab. Please could someone assist? Thanks!
Hello Community Members - This is my first post & looking for some help. In Scrum Meeting, one of the task assigned to me is to ensure that all stories that are in DEMO RE...
Anyone else experiencing thing? Or happen to have a fix? I'll attach something, give it time to load and complete, and then when I refresh the task (or assign it to someone) the attachmen...
Hi, everybody! I’m trying to get the active Sprint ID using REST API in VBA Excel. I successfully got authentication, but when I try to get the Sprint ID, I have got the following mess...
I have inherited a JIRA instance from a former employee and it is a mess. I have over 500 different screens and many of them not associated with screen schemes. I know that a screen can be used on a ...
I am taking the tutorials which show a + icon for adding new issues. But I don't have the + icon. I have a different view. Is this because my software version is newer or is it because I have (someh...
Hello, My team is trying to setup some sort of flagging filter to be able to highlight/identify tickets that are carry overs when starting a new sprint. is there a way to do this? ideally when we "s...
I want to be able to assign the user of a sub-task as the user of other sub-tasks. For example, we have a QA scripting and a QA Testing sub-task. How do I get the same person who does the scrip...
I have a configured a custon field as a required in a issuetype through of field configuration schema. When I create or move an issuetype from this specific issuetype the scenario occurs as expected...
I want to make a JQL where i can see if the incidence has a link of the knowledge base. ¿Do you guys know the name of that field? o how can i make it please.
I wanna know how i can add external users in one project.
Hi, Because of COVID-19, some co-workers were temporarily laid off and their email address deactivated. It seems that during this time, JIRA email server continued to send email notifications and en...
My project is starting up. we have 4 crews and corresponding boards. we would like to alter the board columns and add status values. As the project administrator I do not have permissions...
I'm currently using Jira Software and Service Desk both installed locally not on cloud for sandboxing/practice stuff. I only have 2-3 users for demo purposes (admin/regular user). How...
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