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Problems to add a new email in my Atlassian Account

SolluSaaS
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July 11, 2025

Good morning, I am trying to add the email address trello.sollusaas@loginseguro.online to my Atlassian account, and when I try to do this, I receive an error that says:

"Invalid email - The provided email address is not allowed. Use another one."

The email is valid and can send and receive emails.

I would like to know why it does not work.

1 answer

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Oleksii Melnyk
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July 13, 2025

Hi, certain domains can be disallowed, specifically related to Protonmail or similar services

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