Assist

I'm dealing with Atlassian Assist as I want to automate some ticket creation, but somehow the app is installed but I'm not authorized so in slack i cannot setup the automation (see attached imgs). Pl...

• cloud
• halp
• halp-cloud

We had a project called Unicorntek through Atllassian in Jira. Due to some issues the project is not showing up through the URL that already exists. How do we retrive the project details back?  

• cloud
• halp
• halp-cloud

Urgent Help I'm trying to download GEFPlotTool which doesn't require a license as mentioned in the release notes. However, the program can't be installed and asked for an new version. It says; no o...

• halp

I recently registered for Team 24' but can no longer attend the in-person conference. It is my understanding that we can cancel with a full refund up to a certain day (maybe 72 hours prior? to the co...

• atl-rvw
• halp

With the deprecation of the Halp ui in June I'm concerned my team will lose visibility into FRT and RT based on the initial message time stamp for the Chat (specifically slack, but I'm sure it applie...

• cloud
• halp
• halp-cloud

Existe um modelo Excel para importar e carregar planos de mídia para a plataforma, correto?   Como obtemos acesso?   Obrigado.

• halp

Hi. I have just re joined after many years of not being online. I have a small team of 4 and we are a community organisation - not for profit. I paid fannually and when I went to include the other th...

• halp

Hi -  We started exploring Jira Service Management for the Slack integration but we want to trim the number of slash commands that appear when someone is wanting to create a ticket using a slas...

• cloud
• halp

<groupId>com.atlassian.maven.plugin</groupId><artifactId>jira-maven-plugin</artifactId><version>${amps.version}</version> 这个插件报错是什么原因

I am trying to upgrade my account, but an error message appears. I do not know the reason, but the card is valid and has sufficient balance, and I have tried more than one card.    

• halp

Script: I would like to request changing the "Blocker" priority to be possible only when the due date of the raised request is on the same day or the next day. Otherwise, a notice/warning sho...

• block
• cloud
• due-date
• halp
• priority

my jira account is not working when I am trying to login and fill the email id and password it shows verifying and then come to initial point that is login or sign up

• halp

According to the Atlassian product page, Halp will be available to customers until June 4th, 2024. We have multiple teams and many developers relying on the Halp ticketing service to triage incidents...

• halp
• unknown-hosting-type

 I did receive emails to withdraw my money from Google bitcoin . 

• halp

Dear Community Members, I hope you're doing well. I'm facing a critical issue while using Planswift in conjunction with Microsoft Excel, and I'm seeking advice or solutions from the community. Issu...

• halp

Hello  I'm trying to get access to emeter community , could you please indicate how i should proceed to get access    thank you in advance for the help best regards Marcello 

• halp
• unknown-hosting-type

Hello Halp/Assist,  I’ve pinned Assist App in messaging extension in Teams. it’s still pinned but doesn’t appear in messaging bar. Please help! We use Assist app organization-wide and there's s...

• cloud
• halp

Hi Community,  I am working on a form and would like to add a placeholder text on the fields, but dont see an option to do it. Can someone help? Thanks!

• cloud
• halp

I can't register an account because of the geo-political situation in the world. I have not lived in Russia for 4 years. How do I register an account?

• atl-rvw
• halp

Não estou conseguindo abrir o trelo do meu trabalho 

• halp

So we have our email set up so that if anyone emails our support address it automatically generates the JIRA ticket based on the email. That's all working great. The problem comes when communicating ...

• cloud
• halp
• jira-service-management

I am not using this service I keep getting charged money. I want to cancel this service. Tell me how to do it. If you check the access log, you will see that I did not use it.

• halp

Hello!   How can I get back slack message in Assist for participants? Now partisipats only get message to email   Thanks!

• halp

I'm currently trying out Jira Service Management on the Free plan. As for the question, I'm trying to connect to our company's Slack (Grid plan), but it's not working. Specifically, I chose to conne...

• cloud
• halp

After login in ATLASSIAN can not found projects button 

• halp