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Auslan Stage Left
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 8, 2024

Hi. I have just re joined after many years of not being online. I have a small team of 4 and we are a community organisation - not for profit. I paid fannually and when I went to include the other three it automatically asks if I want to pay the extra per member. Why am I being asked to pay more when this is a team.

 

Are you saying I have to pay for each person $111 per year?!!!!!!! I hope not because thats a rip iff.

 

Susan

1 answer

1 vote
Asher Francis
Contributor
February 9, 2024

Hi Auslan. Jira Service Management is free for up to 3 agents. After that, it becomes chargeable. For 4 users, it would be $22.05 per month per user, or $88.20 per month in total.

Might I suggest you check out Jira Work Management and see if you can achieve the same goals? This is free for up to 10 agents - however does not have a customer portal or allow customers to log issues - so it depends what you want to use it for

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