Assist App logo not visible inside microsoft Teams

[Riyaben Agrawal]

Hello Halp/Assist, 

I’ve pinned Assist App in messaging extension in Teams. it’s still pinned but doesn’t appear in messaging bar. Please help! We use Assist app organization-wide and there's some issue with Log of Assist which is disappeared from the teams. 

I did contact to Microsoft teams support Team but they suggested there is some update issue with the app itself. 

Could you please advise! 

[Eugenio Onofre · Accepted solution]

Hi @Riyaben Agrawal

Welcome to the Atlassian Community.

The Assist app logo is default from the Assist and hence we, from the community, are not able to assist with this investigation as we do not have access to customer instances.

I would recommend raising a support request with Atlassian Support team at https://support.atlassian.com

Please do not forget to accept this answer in case it helps you resolve your question so it can help other community members in the future.

Regards,
Eugenio

[Riyaben Agrawal]

Thanks you eugenio. I'll contact them.