I can't upgrade my account

[مجموعة غازي العالم التجارية]

I am trying to upgrade my account, but an error message appears. I do not know the reason, but the card is valid and has sufficient balance, and I have tried more than one card.

[Eugenio Onofre]

Hi @مجموعة غازي العالم التجارية,

Welcome to the Atlassian Community.
This seems to be an error with the system itself.

I would recommend raising a support request with the Billing team at https://support.atlassian.com so they can check and process your payment.

Please remember to accept this answer as it may also help other community members in the future.

Regards,
Eugenio

[مجموعة غازي العالم التجارية]

in which one ? can you tell me more details