Things have been going well since your last JSM Challenge. Your idea to use Atlassian Jira Service Management for room bookings was a hit. The old, inefficient system using clipboard signups is...
If you’re exploring how AI can elevate your ITSM practices or you're curious about how other teams are applying Atlassian’s AI capabilities at scale, here’s a session you won’t want to miss. In the ...
I have a problem with a specific user that is on the project. Despite the fact that he has the same rights with other members, he cannot be found on the available users to be assigned.
Hello, Newbie question. I have to many jira automations. I need to lower the quantity of executions rules per month. I also use n8n. The n8n workflows are for the moment triggered by automotive rul...
I was an active user of Loom during the pandemic. I'm returning to use it, and am really confused. Is there an easy explanation of how to retrieve my files? Is the app the same?&nbs...
I have subtasks that fall under stories, and the subtasks are tested and have bugs, but we can't create a sub work item (bug) for a subtask. Is it possible to somehow set this up?
Hello all I am working on creating templates in Confluence both Global and space templates, which is not an issue for us. But what we want is a template for the space landing page. When you create a...
Out of nowhere my business account logged out and my private account logged in, so I basically was kicked out of my business boards and had to log out my private and log in again my business account....
We use Jira as an Servicedesk platform. So users got at the end of filling out the form an error "We could not confirm that they are not Bots.". The users are unable to create an ticket with Jira. Ji...
Hi everyone, I’m facing an authentication issue in Bitbucket Pipelines and can’t seem to identify what’s causing it. My pipeline was working fine earlier, but recently it started failing with an aut...
where can I find the quick filters setup?
Hello Atlassian Community, I am looking to customize the preferences-default.xml file for Confluence deployed on Kubernetes using a Helm chart. Currently, I cannot find clear documentation on how to...
Hello, I need to import into Jira Assets all the attachments for each object that was previously exported in a CSV file. How could I do that? Thanks!
Hi Team, We're using JSM and have integrated MS email account for creation of service request/tickets as and when emails are received on this account. Now, we're moving towards implementing...
Dear community lead currently my organization is using LINE official account to receive request from our user then our helpdesk take it forward to create ticket in JSM. I have explored that JSM stil...