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JSM playbooks and automations don't always record in execution log

matthew barrett
Contributor
August 11, 2026

Playbook automations rules ran from the Playbook Actions submenu in the global automation menu does not register in the playbook execution logs.

I feel like this should be a feature and I shouldn't have to include additional automation rule steps to push logs into the playbook and will probably end up with duplicate entries if I do that and the rule is ran directly from the playbook.

EDIT: After messing with the automation rule that pushes info into the playbook, this appears to only work when the automation is launched directly from the playbook.

Here is an example of what I am talking about:

PlaybookAutomationRun.jpg

1 answer

0 votes
Marc -Devoteam-
Community Champion
August 12, 2026

Hi @matthew barrett 

It seems that currently this is not recorded, there are 2 open feature requests around this topic, see:

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