Hello, We want to upgrade our current version of JSM from 5.4.6 to the latest supported On-premise data center version. Which is the version to upgrade and do we have any documentation for this upgr...
Hi, I had a jira task that has already 180 pictures were attached by my customer. I added new picture and then the jira does not load any of pictures. Is there any way to fix the issue by deleting ...
Why Bottlenecks Are a Silent Killer of Productivity Bottlenecks are the tasks that get stuck and slow down your entire process. In Jira, they are not that noticeable. You may encounter tasks t...
My team was using the free Jira version and did a free trial of the premium version in hopes we could get someone added. We assumed that once the free trial was over, it would just drop back to the f...
I am trying to contact trello for support regarding an account issue. to contact support you have to enter the site URL of my product within my organisation. how do I find this site name? it says it...
Hello! 👋 Can anyone confirm whether a delay is expected between updating a board's quick filter and seeing the change reflected in the Timeline tab of the board? Steps to reproduce Open the Timel...
How can I start to create loom videos that resonate well with my audience I have been using the platform for at least a year but have been reluctant to send out videos as they are not joined up I c...
With the new nav the 'Boards' section is now gone. How do we create personal Kanban boards or boards for Service projects?
Hi all, I’m trying to understand the scope of Jira Cloud’s native backup feature. Specifically, I’d like to know if dashboards are included in the backup and can be restored later. From what I’ve r...
Hi everyone, In Jira Cloud, I've noticed that users who only have the "Browse Project" permission can't see empty fields on issues. This behavior seems tied to the new issue view, which hides fields...
Hey together, so I have the following problem: We use the Issuelinks custom field. Through a webservice request I set up some issuelinks as you see here: (the [entry.....key] part gets re...
Hello, Not sure this is a feature, but if it is not, that would be very useful. We come from better stack, and their slack integration would notify a channel when a new on call shif...
I have a number field that I want to user order by desc in a JQL query. Most records are populated with a number but some are empty. the search results appear to sort the empty/null values first, ...
Hey everyone, has anyone encountered an error when trying to book an exam? it gives me no option on the screen to click other than continue booking, but then gives me an error code.&nb...
I like the old navigation screens where my access to fields like fix version, story points and labels, how can i get those back, or where to easier get to those fields, this update has hurt my produc...
in SW Test package , lab Manager Create the Lab Request to Test Run do jira have any Feature to create Test Request for Lab Manager?
I am used to filter my work items by epic. However, since the update the system does not give me the usual buttons in the top bar. Also the available work-type options are limited for some reason. Wh...
In the current migration I cannot see what organisation (if any) the bitbucket workspace is connected to and from the Atlassian side the bitbucket account does not appear. However, when I try to lin...
When I try to save changes to a Jira ticket, I keep getting the error message: We couldn't update the Description value
I have a project and clients within that project. I need to allow the client to view all tickets in that project, without necessarily having opened that ticket. For example: Marina from the complianc...
I am not able to use jira Plugin for excel, when i tried to use that, it gives me some six digit OTP for verification and then, flash a message , you don't have access , how to get ths access for thi...
I found in Butler how to automate moving cards from one list to another. But I don't seem to find a way to automatically move cards from the Inbox, were all tasks coming from other platforms such as ...
I have a step in our automation to create a variable, the current quarter, that is used later in the automation. The smart value I have defined is {{now.format("Q")}}. The issue is the smart value...
Hi, Since today I am seeing a problem as Enter Key not working when filling up text etc. in Description or comments. It works fine when using anywhere else in my system, so I am assuming it is a prob...
Can i use automation to update the story point value based on the content of a custom field? ie. T-shirt size = Small - Story point estimate = 2 T-shirt size = Medium &nb...
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