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  • Today, I've repeatedly received a popup message about updating my email. It persists and keeps appea

Today, I've repeatedly received a popup message about updating my email. It persists and keeps appea

Phantipa Chaumvanichwattana
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October 23, 2025

Screenshot 2025-10-23 at 12.43.09.png

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Gor Greyan
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October 23, 2025

Hi @Phantipa Chaumvanichwattana

This seems to be a marketing preference prompt that Atlassian has been displaying since a recent update to its notification system.

The pop-up appears for users who haven’t confirmed their email marketing preferences yet.

You can check via this link.
https://preferences.atlassian.com/main?hid=8d4b310b6260aada4e10e8b5b82ab229

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