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We've started converting our Confluence pages from the Legacy Editor to the new editor, we've noticed some weird behaviour on some of our pages. On conversion, in-line/pasted images are changing to ...

• Question
• cloud
• confluence
• confluence-cloud

Hi everyone! The management of a Jira Service Management project has been reassigned to my team without any instruction and we are trying to learn and improve, so some basic questions: - How to rej...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

IS there anyone who could help me find out why I cannot access one of my boards anymore please? I have sent the request for access but I am not receiving it at any of my emails so I am very confused ...

• Question
• cloud
• trello
• trello-cloud

The plus sign is not under the eye

• Question
• cloud
• jira
• jira-cloud

If i downloaded the .srt script document file and edit it, can i upload and replace the script with new version, because I am getting frequent error that single corrections are not saved, so I need t...

• Question
• cloud
• loom

Hello, I created an AI agente for my project and everything was ok. After 1 day I have a real strange situation: in the customer portal the agent is still available and fully working but in the bac...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I am using SourceTree 3.4.26 with system Git 2.51.1.windows.1 on Windows 11. Sourctree is randomly crashing, I have tried uninstalling as well as deleting all the data in C:\Users\<user name...

• Question
• server
• sourcetree
• sourcetree-server

If you’ve ever tried to analyze how much time your team spends on tasks in Jira Cloud, you probably know the pain: exporting issues to CSV, juggling spreadsheets, endless manual sums, and formulas th...

• Article
• agile
• jira-cloud
• reporting
• sprint
• time-tracking
• +1 more tag...

Hello Atlassian Support Team, My name is Abdullah Algharsi, and I am the site administrator for greenland.atlassian.net (email: algharsi11@gmail.com). On September 17, 2025, I received an email not...

• Question
• cloud
• confluence
• confluence-cloud

Consider the following scenario: your compliance department urgently needs to be quickly made aware of who changed what in Jira. Perhaps a work item was removed, a workflow was updated, or a project ...

• Article
• audit
• audit-log
• change
• compliance
• export
• +8 more tags...

¡Ya está disponible la grabación del evento CRM con Jira y Service Collection de la comunidad de Asunción - Paraguay! Durante esta sesión aprendimos cómo es posible utilizar Jira para gestionar tod...

• Article
• jira
• jira-service-management

Hi Everyone, We're exploring an exciting enhancement to the new backup and restore experience: adding support for backing up and restoring app data for Marketplace apps that have the 'Runs on Atlas...

• Article

Hi all, we have an alert come up which goes to our Level 1 support. but if they ACK it and then realise that its complicated, they want to assign to a level 2 person. Now we've asked level 2 team m...

• Question
• opsgenie

An automation rule in a Team-managed project is failing with the error 'Additional fields contains invalid field(s) in update or fields section. Story point estimate'. The project is Team-managed, a...

• Question
• cloud
• jira
• jira-cloud

My Smartphone is broken,  till then i dont have access to Atlassian, which i need for the work

• Question
• atlassian-accounts
• cloud
• confluence
• confluence-cloud
• not%20applicable

Hello, I have a collegue who is unable to log in in her atlassian account, how can I contact support to check her account ? “Er is iets fout gegaan tijdens het uitvoeren van je verzoek. Nous trav...

• Question
• account-identity

Hi everyone, I’m using the Virtual Service Agent (VSA) in a team-managed project. Currently, when a chat is escalated, the first message from the conversation is automatically used as both the tick...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• virtual-service-agent

I want to write an automation rule, where, when i assign a work item to a particular user, then the TEAMS field should get auto populated with a value. But Teams field is not coming in the actions op...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

We can't remove a workspace in Trello of a colleague who left the organisation. He was the owner of the workspace. How can we remove his workspace from our Trello environment?   Thank you in a...

• Question
• cloud
• trello
• trello-cloud

why can't my rovo answer my question? i don't think my question is that complicated

• Question
• rovo-atlassian-intelligence

Your hotshot developer just gave their two-week notice. When you ask why, they cite burnout. You're shocked—but should you be? Three weeks ago, they were juggling work from four different projects si...

• Article

Is Jira Cloud Down now?

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• organization-administration

...s simple. Try it as is,” says the Guide. And yet, this simplicity often proves to be an illusion. Scrum’s true power lies in its tolerance for uncertainty, but organizations hate uncertainty. S...

• Article
• agile
• business
• product-management
• project
• project-management
• +2 more tags...

掲題の通りですが、admin権限を持っているアカウントがadmin権限の委譲をせずにプロジェクトを離れてしまったため、ログインができなくなってしまいました。 そのadmin権限のユーザーアカウントは生きているもののアカウントにログインしてたメンバーがすでにいないためログインができなくなっております。 その結果、既存のメンバーへのadmin権限の移譲ができなくなっています。 こういった場...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi all My company has some data in ClickUp we want to migrate across to Jira. I have been using the 'External Import' -> 'ClickUp' tool with inconsistent results. I am an admin in Jira and an Ad...

• Question
• clickup
• cloud
• external_import
• import
• jira
• +1 more tag...