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Help..I seem to have lost access to one of my boards

Sarah Hope
I'm New Here
I'm New Here
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October 24, 2025

IS there anyone who could help me find out why I cannot access one of my boards anymore please? I have sent the request for access but I am not receiving it at any of my emails so I am very confused why I can't access this.

 

The link is: Request access | Trello

 

Thank you :)

2 answers

0 votes
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 24, 2025

Hi @Sarah Hope ,

I’ve taken a look, and it appears that you are the admin of the board, but under your personal email address (the Hotmail email address).

Could you please double-check this on your end?

Thank you!



Sarah Hope
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2025

Thank you. How strange because I am not getting the email to accept the join even in my junk folder. Let me try and log in with this hotmail account and check that I at least have the board there

Sarah Hope
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2025

Thanks so much, I have been able to get in to this account and share the access to my other address. Thank you :)

Like Sakshi Verma likes this
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 24, 2025

Excellent ,I am glad issue is sorted.

0 votes
Alex Koxaras -Relational-
Community Champion
October 24, 2025

Hi @Sarah Hope 

Perhaps somebody has removed you from the board?

Sarah Hope
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2025

Thank you but it's owned by me and is a private board so I can't see who could have done this

Alex Koxaras -Relational-
Community Champion
October 24, 2025

And you are all alone in the workspace? No other admin?

Sarah Hope
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2025

Yes, just my personal, private workspace

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