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CSV Import feature not available

Bobby_Cunningham
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October 10, 2025

I've just been set up as a Jira user at work, and I want to import tasks from Microsoft Planner to this tool. The issue is that I don't see the CSV import feature anywhere. There's no Import work items from CSV function available under Search for work items, and there's no CSV importer that's explained in Atlassian support (Create work items using the CSV importer | Jira Cloud | Atlassian Support). If someone can tell me what user role this privilege is associated with, and the feature's name, I can work with my admin to change my settings.

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