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We work with native JIRA in which ROVO, Analytics are disabled (except for JIRA Automation). And we need to publish a report for leadership to showcase the work done vs the remaining/planned work (w....

• Question
• cloud
• jira
• jira-cloud
• jira-software

  Hi, everyone. The leaders of the CSX Masters (formerly ITSM/ESM Masters), a virtual Atlassian Community Events chapter, have decided to contribute articles related to the Atlassian Serv...

• Discussion
• assets
• beyond-itsm-article-series
• csm
• itam
• itsm
• +2 more tags...

I need more storage, but additional capacity is not being added automatically as indicated in the documentation. Could you please let me know how I can add more storage to my account?

• Question
• bitbucket
• bitbucket-cloud
• cloud

Change requests are supposed to make change easier to manage. In reality, they often do the opposite. A better change request form fixes that early. It gives your team the right details up front, k...

• Article
• change
• change-management
• forms

We are currently facing an issue with video uploads in Jira tickets. When we upload a video, it either fails to upload or, in some cases, appears, and after refreshing the page, it does not work. How...

• Question

For the last few weeks, I have been receiving notifications that I am being added or removed from old and archived boards, sometimes by deleted users that are no longer active on our account. I'm wor...

• Question
• cloud
• trello
• trello-cloud

Hi everyone, I'm experiencing a strange issue with one of my Trello boards and I'm hoping someone here has seen something similar. My board (named HTTPIXEL) is showing as "closed", but I never clos...

• Question
• cloud
• trello
• trello-cloud

For teams using Jira as the operational center of gravity, assignment logic is rarely a single rule. It is usually a routing model: projects, issue types, priorities, customer queues, service ownersh...

• Article

Hi Team, We have an employee named Shubhangi Devikar who has been using Trello for the past couple of years. Recently, we updated her official email ID from shubhangi.devikar@enyotalearning.com ...

• Question
• cloud
• trello
• trello-cloud

I am the sole owner of board [https://trello.com/b/eoL3DrTU/to-do-list], but it says I am not an admin and cannot reopen it.  "You’re a member of this board, but only board admins are able to r...

• Question
• cloud
• trello
• trello-cloud

Happy to announce a great news! We’ve redesigned the UI to make workload easier to understand at a glance. Each user now has a clear progress bar with workload percentage, helping teams quickly ...

• Article
• capacity
• jira
• planyway
• resource-management
• workload

Yesterday I posted this article talking about how @Hye-Jin Kim's team uses Loom embedded in their marketing workflow, and now I'm curious... Have you normalized the use of Loom in your team? H...

• Article
• deiser
• loom
• marketing
• open-source
• workflow

My team and I having issue to access Trello. We can see the board is close but nobody access to the email. Please advise what to do. 

• Question
• cloud
• trello
• trello-cloud

SLAs are supposed to make service delivery predictable. They tell teams what “on time” means, help stakeholders understand expectations, and give managers a clear way to track performance. But when...

• Article

Product Area: Rovo / Confluence AI Summary: Rovo currently can only edit the page that is open in the editor. It cannot update other pages — even child pages of the page you're viewing. This is a s...

• Question
• cloud
• confluence
• confluence-cloud

Hi, I want to use the incident / request created/ updated trigger and want to call the SNOW API to create corresponding incident / request. But when I go to the Automation -  Flow - Add a Trigg...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• statuspage

Managing a project without reliable time data is a bit like steering without being able to see the road. You're moving, but you don't know if you'll arrive on time or run out of runway first. The c...

• Article
• reporting
• time-tracking

I wish to cancel all my subscriptions, and have had a nightmare trying to navigate the Atlassian site to contact support. Can you please cancel my subscriptions and purge any data on file.

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi Community Folks, I want to learn groovy scripting so that I can create the scripts in scriptrunner cloud for the requirements shared from the users. Can someone give me a detailed roadmap that ...

• Question
• confluence
• jira
• scriptrunner

I want to start learning data analytics but I’m confused about where to begin. Can someone guide me on the best skills, tools, and courses for beginners? I’d also like to know how to practice and bui...

• Question
• cloud
• trello
• trello-cloud

Hi Team, We experienced an issue where existing Confluence pages were not accessible for a certain period earlier today (approximately from 13:00 to 14:30 JST on May 14). Could you please confirm w...

• Question
• cloud
• confluence
• confluence-cloud

Hi Getting below error after clicking Ask Ravo ... Something went wrong on our end We’re not sure what happened, but we’re looking for ways to fix it. Try again in a few minutes, or go back home an...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I’m having a problem and can’t log in to Trello. There’s something wrong with the token. My company can’t operate and many users are unable to log in. I’d appreciate some urgent assistance. ...

• Question
• cloud
• trello
• trello-cloud

Cannot access our bitbucket workspace

• Question
• bitbucket
• cloud
• jira
• jira-cloud

in our jira the user names are not showing at reporter and at assigne in tickets any changes in jira. getting like user codes 

• Question
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud