I tried to import a cucumber feature file by using the curl command mentioned in the documentation https://docs.getxray.app/space/XRAYCLOUD/44577091/Importing+Cucumber+Tests+-+REST+v2 Running the co...
Hi, I have user who cannot open the companion app, download it. I assume that she have used it earlier. Now she is tried to download the app from the pop up window and from the app page, nothi...
How can I disable email request type? some requestors reply on email notification and the reply become a ticket. Right now, I'm using automation to delete the email request. How can I avoid ...
Hi An agency has recently changed its name - i've changed this easily in user management. Within the agency there are four users who also have new email addresses but I can't work out how I can cha...
Hi there I’d like to ask if anyone has encountered this issue: previously, I used the following Google App Script with a Jira API token to successfully import specific Jira content into a Sheet auto...
I need to use automation to insert items into a task checklist. But the only way to insert is marked 1, and I need type 2. Так же вот моя автоматизация: Trigger: Issue create Send web-request: htt...
Hi, Is it possible to log the hours spent and add a short description directly in the Jira Service Management ticket for the requested intervention? Also, is there an option to export a report in E...
In collaboration with the AI-powered ITSM: from concept to reality webinar series, we’re launching a brand new badge for you to earn! You can achieve the AI-Powered ITSM Pro badge by: At...
Does anyone have any ideas to resolve the persistent error shown below and how to resolve it. "✗ Error: User ACLI version 1.3.1-stable is not supported. Minimum required version: 1.3.4"
Contexto Hola, soy nueva en la comunidad de Atlassian. Aquí mi problemática. Tenemos una lista de X con múltiples columnas (texto, números y fechas). El equipo necesita clasificar cada elemento en u...
I usually log in with Google on my MacOS Trello Desktop app, but now I get the message "The browser you’re using doesn’t support JavaScript, or has JavaScript turned off. To keep your Google Acc...
Hi everyone, I recently received an email from info@e.atlassian.com regarding Rovo AI powered apps and their integration with Atlassian products. The email looks professionally c...
Hey all! Simeon here, one of the developers on Automation. Just writing a quick heads up that your favourite Swiss army knife style component, Create lookup table , will soon have another model si...
How can I disable certain organizations from viewing the list of requests in the customer portal in Jira Service Management?
Hey team, I'm Prakash Hinduja, a visionary financial strategist from Geneva, Switzerland (Swiss). I'm working on a Bitbucket Pipeline and need to pass some environment variables securely—especia...
I need urgent support. I did not ask for or approve an update to my Trello account email, and now I cannot log into any of my accounts. Here’s what happened: I was trying to log in to my Trello a...
We are currently on the Jira Standard plan. However, we would like to switch to the Free plan for up to 10 users, but I am unable to change the subscription.
Failed to save Rovo Dev CLI configuration An error has occurred while getting Rovo Dev CLI settings when set up Rovo Dev CLI What's going on? It causes acli dev cli to stop working a...
Hi Team, I want a specific custom field not to be editable for a work type in jira cloud. I tried to configure different screens/schemes to handle seperate create/edit/view work type operations but...
How can I disable automatic ticket creation when a requester replies to an email notification? how can I avoid it to become a ticket or to prevent requestor to reply to email notificat...
Heading to Barcelona for Team '25 Europe? Claire and Danny from our Marketing & Partnerships team will be there to share the latest features for Clockwork, Checklists, and our new Portfoli...
Ever since the new upgrade I have been constantly having to refresh my boards when a card is either copied or moved from one board to another board - the time lapse is rediculous not to mention lose ...
Help? I need help! I need to speak with someone
Hi What tools do you recommend for analyzing Jira logs? Also, what are the best practices for manuadlly analyzing logs? Regards
Is it possible to create an end to end project/program plan in Jira? To set up a complete hierarchy as below: 1. Program 1.1. Workstream 1.1.1. Milestone 1.1.1.1. Task 1.1.1.1.1 Sub Task use st...
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