I've read several articles - all about the Differences between "People and Access" and "Customers" page in JSM Cloud. My question is simple, how do delete unwanted customers who are 'active' in...
Hello Jira team, I need your help with the following request: We use Jira in our company and I am the Salesforce admin. I know that there are some Jira automation which can pull d...
My notifications feed is essential to my work, but it is cluttered with 'so and so reacted to your comment'. I cannot see any way to filter these out. If that's not possible, is it possible to...
Hey folks! Our team recently hosted the Defend your cloud: Level up security with Guard Premium AMA webinar. Missed it? You can catch the replay here: Watch on-demand It was fantastic ...
Hi everyone, I’m exploring ways to streamline real-time communication between my team and Jira. Email notifications sometimes get overlooked, so I was wondering if anyone here has tried integrating ...
talking about what I'm working on, i guess for the most part, I'm working on myself; to be the best version of me.
If I switch to a Private Page, it shows "Authenticated users can view private pages. Communicate privately with internal employees or selected customers." Could the "selected" customers be external ...
...I workflow is simple: to help you do your best work by automating the tiring, repetitive tasks. For Product Owners, this means you can stop worrying about the tactical details and take back your true j...
For me, the strength of CSM is the ability to be able to enrich a customer and an organisation with more custom detail fields. However, when you have an overview of a customer/organisation, you can...
...f not, execution stops. This is similar to While/Do-While loops in programming, where the loop continues as long as the condition is true. Q: What is the structure of a condition? A: Conditions i...
Hello, I have created a rovo agent (bot). How can I make it available for other people in Confluence to use? What steps do I need to take to make my bot accessible? Thank you in advance for your f...
In my current environment, we have the Due Date field , it was not displaying in the two-dimensional filter in Jira. on any x-axis or y-axis. Any suggestions ?
The use case is the following: When reviewing newly submitted ideas, PM/PO and selected Engineering leads should have the ability to comment on a given idea, but not expose the comment to other stak...
We have a collection of applicable best practices which is stored in form A. We need multiple instances (per project) which shall store references to this central collection in a form B. For multiple...
We are in the process of performing our migration from Opsgenie to JSM Operations. With the migration, Opsgenie teams become Atlassian teams. That's great. Love the consistency of using the same team...
Hi, we have to use bit bucket to automate our C++ build pipelines. Due to file path length constraints in several of our dependencies, we are required to use a path other than ' /opt/atlassian/pipeli...
...10-minute fix: Split “In Progress” into Build → Test → Review (or your closest reality). Encourage daily updates to the true sub-state. Verify: Time in Status report → durations for Build/Test/R...
Atlassian has granted the NYC ACE chapter the first Atlassian AI Craft Meetup! Moderated by Modern Work Coach, @Mark Cruth this power packed session will explore how le...
...Provide one-click actions to deactivate or clean up accounts safely. It’s like having a migration-ready filter built right into your Data Center environment. The Payoff: A True Fresh Start o...
When I had admin rights, I created a user for the customer to have an overview of the tickets. The customer is in another country. Whe I login on an anonymous tab of Chrome, I have no issues. The cus...
Hello. I am currently on a free trial of the Premium plans for JSM Cloud and Confluence Cloud. I want JSM customers to be able to view knowledge articles from the Help Center homepage. However, whe...
Hi, I have some improvement proposals for the Rovo Dev CLI to make it more usable and predictable. This is a repost of Community/Q&A/Rovo/Questions/Rovo Dev CLI improvement proposals. 1. M...
I'm building a fairly simple automation where 1 - If an item is transition from Done --> To Archive 2 - the automation does a PUT request to archive the iteam I've tested my Basic...
It's Thursday! Happy early Halloween! Hope you are ready for tomorrow :) My wife is all excited about Halloween this year and found this costume for me: I couldn't find a better picture...
...esponse? Is there a better way to structure this trigger to make it a true "catch-all" for this topic? Am I missing a specific setting, or does the agent's general knowledge somehow override a scenario t...
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