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Team '26 Roundup: What's New in Service Collection

Pallab_Empyra_com
Contributor
June 18, 2026

Empyra - Atlassian - June (2).jpg

At Team '26, Atlassian unveiled Service Collection, bringing together Jira Service Management, Customer Service Management, Assets, and Rovo agents into a unified platform designed to connect IT, operations, and business teams.

Join Atlassian experts Ken Connally and Rick Lefort as they explore key announcements, including:

  • 🤖 Rovo Service for proactive employee support
  • 🚨 AI-native Incident Command & Prevention Centers
  • 💻 Hardware Asset Management with AI-powered insights
  • 💬 Omni-channel Customer Service Management across voice, WhatsApp, and SMS

If you're interested in the future of service management, AI-powered support, and enterprise service delivery, this session offers a closer look at what's next.

📅 June 23, 2026
🕒 11:30 PM IST

👉 Interested in learning more? Reserve your spot for the webinar: Here

Which Service Collection innovation are you most excited about, and why?

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