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📝 Making a List, Checking it Twice We’ve set up the knowledge base to deflect questions. Now, let’s fix the tickets that do come in. The Scenario: A child writes to Santa: "I want a toy." Sant...

• Article
• dynamic-forms
• forms
• jira-service-desk
• jira-service-desk-cloud
• jira-service-management
• +6 more tags...

SaaSJet Advent Calendar — The Postcards We Never Sent Marketplace apps don’t just extend features — they extend data paths. That means the real question isn’t only “Does it work?” but also: “Can ...

• Article
• advent

Hi, I exported a space from another Confluence as an XML file (~14 GB) and I’m trying to import it into our Confluence Cloud site. The upload/import fails with “We had some trouble uploading your sp...

• Question
• cloud
• confluence
• confluence-cloud

this is not an order from our side , we trying free information and development so please cancel the below:   Hi Ahmed, Thanks for choosing Atlassian. We’ve received your order. We’ll send t...

• Question
• account-identity

Hi, I have a challange: Having story with ~30 sub-tasks. I would like to convert the story to Epic and move all the sub-tasks to be childrens of the epic as new work type (task) I would like ...

• Question
• cloud
• jira
• jira-cloud

I have a post function using divinti for adding the user to AD group. I want to skip this post function with condition. It only executes when condition matches or else it skips the divinti post funct...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• scriptrunner
• +1 more tag...

I would like to see how much data we are currently using and then free up space accordingly for Confluence.  It is not clear where to do this or whether I even have proper access.

• Question
• cloud
• confluence
• confluence-cloud

When SourceTree for Linux?

• Question
• sourcetree

Hello,  I need to copy a project. It's a service management project. I dont know what template was used on the original project. Is there a way for me to find out?

• Question
• cloud
• jira
• jira-cloud

We have a workflow validator to make sure the date used is the current date or later. The comparison is done against now (date comparison JSU), using only the date part. However, as Jira is using U...

• Question
• data-center
• jira
• jira-data-center

Hello Atlassian community 👋 I'm Elana, a Product Manager for audit log in Cloud! Looking for a faster, easier, more powerful way to find Who did What When? We’re excited to announce that Audi...

• Article

Hi   I’m running into an odd and inconsistent issue with Atlassian Assist and wanted to see if anyone else has experienced this.  We have Automatic Work Item Creation enabled on a sp...

• Question
• assist
• cloud
• jira-service-management
• jira-service-management-cloud
• slack

None of the videos I have recently tried to make are fully loading. I am using the chrome extension. I even downloaded the extension and reloaded it and am still having the same issue. I deleted the ...

• Question
• cloud
• loom

Email address for bitbucket is on a bounce list, please remove.  I saw a similar post and thats how it was resolved.    My coworker sent me a invite, it was taking awhile so he canc...

• Question
• bitbucket
• bitbucket-unknown-hosting-type
• unknown-hosting-type

Hello, I have similar issue as the one described here: https://community.atlassian.com/forums/Trello-questions/Legacy-Trello-only-two-factor-authentication/qaq-p/3109512   I can log into my ...

• Question
• cloud
• trello
• trello-cloud

Today we’re launching a brand new badge for you to earn: the Team Changer badge! You can achieve this badge by commenting on an article and sharing your experiences. Earn your first Team Cha...

• Article
• new-badge-alert

I'm beginning with pipelines. I have a simple project, and I'm trying to get it to run with the local pipeline. (my runners are version 5, if that matters)   The issue is in the default build ...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• git
• mac
• +1 more tag...

Hello Jira Align community! I’m happy to announce the launch of our latest project: a new experience for grid pages in Jira Align. Our first milestone is the beta release of a new Epics grid page. ...

• Article
• jira-align

I'm working on the default dashboard for our organizational and want a JQL Filter that pulls issues for a gadget that queries something like this: resolution IS EMPTY and assignee IN (currentUsersTe...

• Question
• cloud
• jira
• jira-cloud

If you’re already using Atlassian’s extension for Visual Studio Code (VSCode) then you’re already familiar with the updates we’ve made to include Rovo Dev. The extension was originally built to bri...

• Article
• agents
• ai
• ide
• rovodev
• sdlc
• +1 more tag...

The end of the year is more than just a finish line—it’s your team’s chance to celebrate wins, tie up loose ends, and set the stage for a fresh start. With a little planning, you can skip the dreaded...

• Article

As more teams move customer operations into Jira Cloud, the expectations for Marketplace apps in sensitive categories like CRM have increased significantly. Reliability, operational clarity, and arch...

• Discussion
• atlassian
• crm
• jira
• runs-on-atlassian
• sales

If you’re new to Jira and not sure which view is right for your work, this Atlassian Answered episode on Jira views is a great place to start:   Once you’ve watched, jump into you...

• Article
• atl-jira-cal
• jira-views
• new-to-jira

Hi, I have 1 card that I update with a check list daily. How can I get the new list to auto populate on top instead of defaulting to the bottom where I have to scroll all the way down and pull it up ...

• Question
• cloud
• trello
• trello-cloud

Hi CUG members! 👋 Every strong Company User Group (CUG) has a heartbeat: real stories from real people. When members hear how colleagues are solving problems, improving processes, and making life ...

• Article